Been having issues with bsod ran the file dump and need help understanding the information from it

steve macy 1 Reputation point

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: 0x124_0_GenuineIntel_PROCESSOR__UNKNOWN_IMAGE_GenuineIntel.sys

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release


OSNAME: Windows 10

FAILURE_ID_HASH: {5371cb52-c3d9-558e-47d4-d31c09567ca2}

Followup: MachineOwner

3: kd> lmvm GenuineIntel
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Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. S.Sengupta 5,871 Reputation points MVP
  2. Docs 13,091 Reputation points

    The WHEA 0x124 is typically seen with malfunctioning hardware.

    Please run the V2 log collector and post a share link into this thread.


    Please remember to vote and to mark the replies as answers if they help.

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