Been having issues with bsod ran the file dump and need help understanding the information from it

steve macy 1 Reputation point
2022-01-30T20:48:57.51+00:00

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: 0x124_0_GenuineIntel_PROCESSOR__UNKNOWN_IMAGE_GenuineIntel.sys

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {5371cb52-c3d9-558e-47d4-d31c09567ca2}

Followup: MachineOwner


3: kd> lmvm GenuineIntel
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Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. S.Sengupta 15,676 Reputation points MVP
    2022-01-31T01:46:18.79+00:00
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  2. Docs 15,151 Reputation points
    2022-02-05T02:31:38.197+00:00

    The WHEA 0x124 is typically seen with malfunctioning hardware.

    Please run the V2 log collector and post a share link into this thread.

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html
    https://www.elevenforum.com/t/bsod-posting-instructions.103/

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