HTTP 403s SharePoint

Viddy9 61 Reputation points
2022-01-31T16:28:12.893+00:00

3 out of 4 servers in my SharePoint farm are unable to hit a URL with HTTP 403. ULS and Event log clear. All config appears the same across all the servers. Appears something is not being authorized somewhere. I have checked permissions to the BIN file in IIS, Checked all SSL certs. all ok.

Any ideas?

SharePoint Server
SharePoint Server
A family of Microsoft on-premises document management and storage systems.
2,244 questions
SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
2,833 questions
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  1. CaseyYang-MSFT 10,321 Reputation points
    2022-02-01T05:33:55.657+00:00

    Hi @Viddy9 ,

    What kind of url did you get this error? Is it a SharePoint site url? You could follow these steps to troubleshooting this issue:

    1.Please make sure your SQL server is not in stopped state.

    2.This issue may happen when the SQL Server’s port (by default it would be 1433) used by some other program.

    3.Please figure out which user is the app pool identity, then add it to the following groups in Computer Management: WSS_ADMIN_WPG, WSS_WPG, Administrators.

    4.You could try to reset IIS.

    For Reference:
    403 Forbidden Error in SharePoint – Since SQL Server is in Stopped State
    Sharepoint error 403 access forbidden
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  2. Viddy9 61 Reputation points
    2022-02-08T09:26:35.417+00:00

    Nothing out of place in DNS. Issue is still occurring. I think could possibly be a patching issue as that is the only thing that occurred recently.


  3. Viddy9 61 Reputation points
    2022-03-02T09:50:45.693+00:00

    HI, @CaseyYang-MSFT being a Microsoft employee I am Interested to see your thoughts on opening these types of tickets with Microsoft. Which portal would you use for this? as this is an on-premise product. In my experience, the triage teams are not experienced in these types of issues and it can take months for them to escalate to the correct department for on-premise SharePoint. How can we speed this escalation process to the correct team?

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