This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 86%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYW%3C/text%3E%3C/svg%3E)
Fresh install of Microsoft Exchange iOS app on 2 separate devices.
2 different users with Business Standard licenses.
entering email address shows the error message:
"Couldn't sign in. We couldn't complete your sign-in right now. Try again later."
Office365 support say they cannot deal with this issue.
UI/UX and OSX support continues to be terrible for MS products.
I could not get screenshare or the Teams app to work on OSX either.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 62%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Hi @Yan White ,
Fresh install of Microsoft Exchange iOS app on 2 separate devices.
I want to confirm if you have installed 2 outlook for iOS app in your iOS device that you cannot login your accounts? Please correct me if I misunderstand your question.
If it is the issue I mentioned above, you could try to run EXRCA to test activesync.
Additionally, if the issue also occur to Teams, you may need open a new thread with Teams Tag for more precise advice.
Hi @Yan White ,
Have you tried EXRCA to test activesyc and were there any error messages returned? If you have any questions or needed further help on this issue, please feel free to post back.