Try perform a Clean Boot and see if the problem persist?
Take a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Windows Randomly SHUTTING down
Computer will at random shut down, and sometimes start up by itself.
Have replaced everything in the computer except for the case.
I have reinstalled windows. New power supply, new everything.
I have reason to believe its something to do with a program.
I have looked in the event viewer and i wonder if anyone can give me a hand.
This is the following Logs from event viewer as soon as it goes to shutdown.
Information 2/02/2022 10:03:38 PM Kernel-Boot 25 (32)
Information 2/02/2022 10:03:38 PM Kernel-Boot 20 (31)
Information 2/02/2022 10:03:38 PM Kernel-Boot 153 (62)
Information 2/02/2022 10:03:38 PM Kernel-General 12 (1)
Information 2/02/2022 10:03:03 PM Kernel-General 13 (2)
Information 2/02/2022 10:03:02 PM Kernel-Power 109 (103)
Information 2/02/2022 10:03:00 PM WLAN-AutoConfig 4001 None
Information 2/02/2022 10:03:47 PM EventLog 6013 None
Information 2/02/2022 10:03:47 PM EventLog 6005 None
Information 2/02/2022 10:03:47 PM EventLog 6009 None
Information 2/02/2022 10:02:59 PM Dhcp-Client 50037 Service State Event
Information 2/02/2022 10:02:59 PM Dhcp-Client 50106 Service State Event
Information 2/02/2022 10:02:59 PM DHCPv6-Client 51057 Service State Event
Information 2/02/2022 10:02:59 PM DHCPv6-Client 51047 Service State Event
Information 2/02/2022 10:02:59 PM Dhcp-Client 50105 Service State Event
Information 2/02/2022 10:02:59 PM Dhcp-Client 50104 Service State Event
Information 2/02/2022 10:02:59 PM EventLog 6006 None
Information 2/02/2022 10:02:58 PM Winlogon 7002 (1102)
Information 2/02/2022 10:02:58 PM User32 1074 None
Warning 2/02/2022 7:43:43 PM DistributedCOM 10016 None
Information 2/02/2022 10:03:44 PM Kernel-Processor-Power 55 (47)
Information 2/02/2022 10:03:44 PM Kernel-Processor-Power 55 (47)
Information 2/02/2022 10:03:44 PM Kernel-Processor-Power 55 (47)
Information 2/02/2022 10:03:44 PM Kernel-Processor-Power 55 (47)
Information 2/02/2022 10:03:44 PM Ntfs (Microsoft-Windows-Ntfs) 98 None
Information 2/02/2022 10:03:44 PM Ntfs (Microsoft-Windows-Ntfs) 98 None
Information 2/02/2022 10:03:44 PM Ntfs (Microsoft-Windows-Ntfs) 98 None
Information 2/02/2022 10:03:43 PM Kernel-Power 172 (203)
Information 2/02/2022 10:03:43 PM Ntfs (Microsoft-Windows-Ntfs) 98 None
Information 2/02/2022 10:03:43 PM FilterManager 6 None
Information 2/02/2022 10:03:43 PM FilterManager 6 None
Information 2/02/2022 10:03:39 PM Ntfs (Microsoft-Windows-Ntfs) 98 None
Information 2/02/2022 10:03:39 PM FilterManager 6 None
Information 2/02/2022 10:03:39 PM FilterManager 6 None
Information 2/02/2022 10:03:39 PM FilterManager 6 None
Information 2/02/2022 10:03:38 PM HAL 16 None
Information 2/02/2022 10:03:38 PM Kernel-General 20 (6)
Information 2/02/2022 10:03:38 PM Kernel-Boot 30 (21)
Information 2/02/2022 10:03:38 PM Kernel-Boot 32 (58)
Information 2/02/2022 10:03:38 PM Kernel-Boot 18 (57)
Information 2/02/2022 10:03:38 PM Kernel-Boot 27 (33)
Information 2/02/2022 10:03:47 PM Dhcp-Client 50103 Service State Event
Information 2/02/2022 10:03:47 PM Dhcp-Client 50036 Service State Event
Information 2/02/2022 10:03:47 PM FilterManager 6 None
Information 2/02/2022 10:03:47 PM FilterManager 6 None
Information 2/02/2022 10:03:46 PM Directory-Services-SAM 16983 None
Information 2/02/2022 10:03:46 PM Directory-Services-SAM 16977 None
Information 2/02/2022 10:03:46 PM Directory-Services-SAM 16962 None
Information 2/02/2022 10:03:46 PM Wininit 14 None
Warning 2/02/2022 10:03:45 PM Kernel-PnP 219 (212)
Information 2/02/2022 10:03:45 PM DriverFrameworks-UserMode 10118 Startup of the UMDF reflector
Information 2/02/2022 10:03:44 PM Kernel-General 24 (11)
Information 2/02/2022 10:03:44 PM MEIx64 2 None
Information 2/02/2022 10:03:44 PM Ntfs (Microsoft-Windows-Ntfs) 98 None
Information 2/02/2022 10:03:44 PM Kernel-Processor-Power 55 (47)
Information 2/02/2022 10:03:44 PM Kernel-Processor-Power 55 (47)
Information 2/02/2022 10:03:44 PM Kernel-Processor-Power 55 (47)
Information 2/02/2022 10:03:44 PM Kernel-Processor-Power 55 (47)
Information 2/02/2022 10:03:44 PM Kernel-Processor-Power 55 (47)
Information 2/02/2022 10:03:44 PM Kernel-Processor-Power 55 (47)
Information 2/02/2022 10:03:44 PM Kernel-Processor-Power 55 (47)
Information 2/02/2022 10:03:44 PM Kernel-Processor-Power 55 (47)
Warning 2/02/2022 10:04:16 PM DistributedCOM 10016 None
Warning 2/02/2022 10:04:10 PM DistributedCOM 10016 None
Warning 2/02/2022 10:04:06 PM DistributedCOM 10016 None
Warning 2/02/2022 10:04:05 PM DistributedCOM 10016 None
Warning 2/02/2022 10:04:00 PM DistributedCOM 10016 None
Information 2/02/2022 10:03:57 PM Service Control Manager 7040 None
Information 2/02/2022 10:03:56 PM Service Control Manager 7045 None
Information 2/02/2022 10:03:50 PM Service Control Manager 7026 None
Information 2/02/2022 10:03:48 PM WLAN-AutoConfig 4000 None
Information 2/02/2022 10:03:48 PM Winlogon 7001 (1101)
Information 2/02/2022 10:03:48 PM e1dexpress 32 None
Information 2/02/2022 10:03:47 PM FilterManager 6 None
Information 2/02/2022 10:03:47 PM FilterManager 6 None
Information 2/02/2022 10:03:47 PM FilterManager 6 None
Information 2/02/2022 10:03:47 PM FilterManager 6 None
Information 2/02/2022 10:03:47 PM FilterManager 1 None
Information 2/02/2022 10:03:47 PM FilterManager 6 None
Information 2/02/2022 10:03:47 PM DHCPv6-Client 51046 Service State Event
Any help would be greatly appreciated as im sick of spending money on IT guru's and new equipment.
Thanks,
Windows for business | Windows Client for IT Pros | User experience | Other
4 answers
Sort by: Most helpful
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Reza-Ameri 17,341 Reputation points Volunteer Moderator
2022-02-02T16:42:42.41+00:00 -
Michael Taylor 60,161 Reputation points
2022-02-02T16:57:50.823+00:00 By default Windows will reboot after a crash so you should disable that option so you can see what is going wrong. Go to System Properties, Advanced tab, Startup and Recovery Settings, uncheck the Automatically restart option.
Also go to View Reliability History to get a graph of how often it is crashing and where. Click on the crashes and view the technical details. This will give you an idea of where things are failing and therefore what needs to be checked.
Common issues for a crash
- Power issues
- Overclocking
- Bad memory
- Bad drivers
The technical details will help to narrow this down.
-
Darrell Gorter 2,731 Reputation points
2022-02-02T20:15:28.503+00:00 Hello,
two things to look at.- does the System Event log have any Kernel Power Events/ If so can you post the details of one of them?
- Also look for system Event log IDs 1074 and 1076.
thanks
Darrell -
Docs 15,761 Reputation points
2022-02-04T09:43:03.903+00:00 Hi Jhi-0546,
Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.
https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html
https://www.elevenforum.com/t/bsod-posting-instructions.103/.
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