Unable to trigger email in alerts and monitor

Abhijit Thota 1

Tried to create a alert whenever the time elapsed for a pipeline is crossing 10 mins, even though the pipeline is running for more than 10 minutes, there is no alert fired and email is not received.

KranthiPakala-MSFT 46,442 Reputation points Microsoft Employee

2022-02-02T23:59:15.89+00:00

Hello @Abhijit Thota ,

Thanks for the question and using MS Q&A platform.

As I understand the ask here is that you were setting up alert when the time elapsed for a pipeline is crossing 10min. But you haven't received any email/alert even the pipeline is running for more than 10min.

To better assist on your query, could you please few additional details like, where are you configuring the alerts? Please do share few screenshots of the alert rule/condition configuration so that it will help us to troubleshoot better.

We look forward to your response.

Thank uou
KranthiPakala-MSFT 46,442 Reputation points Microsoft Employee

2022-02-03T21:54:01.163+00:00

Hello @Abhijit Thota ,

Just checking in to see if you have got a chance to see my previous comment, if so, could you please share more details as requested? - Thank you
Abhijit Thota 1 Reputation point

2022-02-07T18:16:46.877+00:00

This is the configuration we put.
KranthiPakala-MSFT 46,442 Reputation points Microsoft Employee

2022-03-03T19:27:26.633+00:00

Hello @Abhijit Thota ,

I tried to reproduce the issue but no luck. If you still have the same problem consistently. I would recommend filing a support ticket for deeper investigation. In case if you don't have a support plan, please let me know here.

Thank you

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Unable to trigger email in alerts and monitor