teams missing out

Question

Hello Teams Community,

A colleague of mine is trying to have Microsoft Teams. in their Company there are a few users which don't have an Office365 E3 license. They need just MS Teams.

Anytime they try to open teams they get an error "Ask Your Admin to Enable Microsoft Teams".

Does any have an idea how to resolve this issue? What license is needed to have Microsoft teams? 

Answer 1

Hi @IBN

Welcome to Q&A forum!

For getting access to Teams, a user must have an assigned Microsoft Teams license from Office 365 Admin Center. Because without assign Microsoft Teams license users cannot log in to Teams.

If you are the admin, you could try to follow these steps to assign the license for this user:

• Go to admin.microsoft.com page.
• Click the Users drop-down button.
• Select the Active Users option.
• Choose the user.
• Click the More Actions button.
• Select the Manage Product Licenses option.
  
• When a new window pops up, scroll down to the Apps section.
• Check the Microsoft Teams option.
  
• Save the changes.

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