Teams Recording missing

Question

Hello Teams Community,

I need help on this.

We have a user that has 3 recordings and when they try to download them from team it says they have been deleted.

We have checked their OneDrive etc. but can find no trace of them.

The recordings are as follows:

1, Name: Apprenticeship Visit

Date: 19/11/2021

Time: 14:52 – 15:27

2. Name: INDUCTION SESSION For Line Managers

Date: 31/01/2022

Time: 11:34 - 12:07

3. Name: INDUCTION SESSION

Date: 31/01/2022

Time: 10:02 – 11:01

Answer 1

Hi @IBN ，

We have checked their OneDrive etc. but can find no trace of them.

Does this affect other recordings owned by the user?
How about other users in the same organization, can they download teams meeting recordings as expected?

Please first have a look at the Recycle Bin as well to see if these recordings can be found there. In case it doesn't help, it would be better if you can remove all personal information and then share a screenshot of the message which indicates the recordings have been deleted.

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