Retrieving CSR cache information for printer

Question

Hi. Periodically printers stop being redirected on the server.

I see an error in the logs:

Retrieving CSR cache information for printer \msk-print-01\Printer-01 - Purchasing failed, error code 0x2. See the event user data for context information.

Only restarting the server helps.

• I tried disabling rendering on the client. I used policy on the server, use only EasyPrint. Doesn't help.

On the server all updates. On the client the same. The printer drivers are updated.

Answer 1

@Андрей Михалевский

Is this on a RDS server?

Error 2 is File not found or Not Found, I've seen this for registry settings.

I got wind there was some issue with RDS printing with recent updates but I am unsure what they precisely are.

Answer 2

Please help.

Answer 3

Help........