anonymous user If any of your applications/systems is not using the right URL i.e. HTTP Post URL that is generated by the logic app then the request will never reach to your workflow and it is not possible to trace it at your end or our end. So the only possible issue would be either the POST URL is invalid/wrong HTTP verb called or the third party has removed the query parameter which has the authentication Shared Access scheme along with other details. You can ask them to share the output response from their end when they tried to call the HTTP Post URL as the logic app should return the error and status. It would not be possible from our end to track the invalid request as there could be n number of possibilities of making the request invalid.
Only if the URL is correct with the right credentials your logic app should trigger the workflow. Then you can review the Run history details of your logic app to view the run execution of the workflow if it was Failed or Succeeded and accordingly take necessary action.