Webinar Registration Image

Question

I'm creating a webinar and want to add an image to the invitation. It says the image should be at least 918 X 120. If I set the width at 918 and lock the aspect ratio the height is 226 which is at least 918x120. When I upload it I get two horizontal white lines in the middle and everything outside those lines is blurred and doesn't show up. Same thing if I make the height be 120. I know I'm probably missing something silly.

Answer 1

I know this is an older post, but my team worked through every iteration of images we could think of until.... 4923px x 1216px as a .png file worked perfectly.

Here is the exact image size in PicMonkey

Here is the same image in the Microsoft Teams Webinar page - not blurry!!

I hope this works for someone else! Good luck!

Answer 2

Resize your design at double the recommended size to improve the clarity: 1840x460.

Answer 3

Hi @Pat M. McNeil ,

While it says the image requires "at least" 918x120 to get best result, it doesn't mean we can use any image as long as its width is larger than 918 and the height is larger than 120 per my understanding.

Based on my test, the size ratio of the image displayed in the final invitation would be close to the ratio of "918:120". And in your case, when the width is already 918, the image would be auto adjusted to match the size ration required, that is to say, the excessive part would be cut off. The two white lines just indicated the blurry part outside the lines would be cut off.

Below are some screenshots in my test with an image that doesn't have a close ratio of "918:120" for reference:

1. When uploading the image, the image is auto adjusted and I can reproduce the two white lines as you mentioned:
   
2. The excessive part are cut off after uploading:
   
   

With the above besing said, I'd recommend resizing your image, making its ratio as close as 918x120.

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