Windows 11 installing twice?

Question

Just recently my laptop decided to do some updates, including "Upgrade to Windows 11," but a few months ago I had already upgraded to windows 11 already and now it's basically automatically trying to download and install windows 11 again on my laptop when I am currently already using windows 11 on my laptop. Also, for some reason whenever it reaches 100% on the installation to upgrade to windows 11 again, it says it has failed. Also, because of this, I cannot install the " 2022-01 Cumulative Update for Windows 11" or any other new updates for my laptop. Does anyone know what I should do to fix this or delete this second and same upgrade to Windows 11?

Answer 1

Please perform the following steps:

1) Run Setupdiag > zip all results > post a share link into this thread using one drive, drop box, or google drive

2) Run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive:

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html
https://www.elevenforum.com/t/bsod-posting-instructions.103/

3) List any of these installed or recently uninstall non-Microsoft software:
a) antivirus
b) firewall
c) drive encryption

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