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BugCheck Reboots - Server 2019

Chad Olson 6 Reputation points
2020-08-20T14:42:55.607+00:00

Here is an image of the DMP file from the last bug check reboot. This is happening on two servers running Server 2019 DataCenter in a VMware environment. It's been on going for a while now but happens about once a week. I can't pinpoint what's causing it. Can someone help by taking a look at the DMP?

19221-2020-08-20-9-27-26.png

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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  1. Molly Lu 766 Reputation points Microsoft Vendor
    2020-08-21T09:17:47.107+00:00

    Hi,

    Welcome to Microsoft Q&A.

    The Bug Check 0x1E: KMODE_EXCEPTION_NOT_HANDLED:
    https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x1e--kmode-exception-not-handled

    Check the System Log in Event Viewer for additional error messages.If a driver is listed by name within the bug check message, disable or remove that driver.

    You can download the WinDbg Preview from Microsoft Store for dump analysis.
    Reference link —— Analyzing a Kernel-Mode Dump File with WinDbg
    https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/analyzing-a-kernel-mode-dump-file-with-windbg

    Please remember to mark the reply as answer if it helps.

    Best regards,
    Molly