MS Office 2019 Click-to-Run causing issues

Sandy Debolt 1 Reputation point
2022-02-07T20:04:26.893+00:00

I have MS Office 2019 and Quickbooks Premier 2021. The Excel integration between the two is not working. Intuit indicated it was due to the Click-to-run installed of MS Office. I need a way to convert Click-to-run to normal install so it can work.

Excel Management
Excel Management
Excel: A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.Management: The act or process of organizing, handling, directing or controlling something.
1,636 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Emi Zhang-MSFT 21,391 Reputation points Microsoft Vendor
    2022-02-08T02:11:28.11+00:00

    Hi @Sandy Debolt ,
    I suggest you refer to this support article about Quickbooks compatibility with office versions, and there is no Office 2019 is listed:
    https://quickbooks.intuit.com/learn-support/en-us/help-article/manage-integrations/microsoft-office-2010-2013-2016-365-faq/L1wGHbyB7_US_en_US

    I suggest you can also post this question to Quickbooks forum:
    https://quickbooks.intuit.com/learn-support/us-quickbooks-community/misc/03/community-us
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.


    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.