OWA printing calendar does not work in Edge/Chromium

Question

OWA printing calendar does not work in Edge/Chromium

余仕邦 1

When selecting the "print"-option for calendar in OWA, nothing happens.

Message in the console: Ignored call to 'print()'. The document is sandboxed, and the 'allow-modals' keyword is not set.

Is it a common problem or is it just in my/our environment?

Will there be a fix?

Aaron Xue-MSFT 2,576 Reputation points Microsoft Vendor

2022-02-08T08:23:27.39+00:00

Hi @余仕邦 ,

I would like to ask you few questions to get more information.

1.Could you print the clander with below steps. Right click the web and select print.

2.Could you print the calendar through IE browser?

3.Does the "print" button work on ther web? For example, could you print this web?
余仕邦 1 Reputation point

2022-02-11T07:30:15.767+00:00

1.Could you print the clander with below steps. Right click the web and select print.
This is printable

2.Could you print the calendar through IE browser?
This is printable
Schnittlauch 1 Reputation point

2022-03-11T12:27:21.937+00:00

Hi everyone,

after a case with MS they told us, there won't be any support/bugfixes, due to unsupported browsers.

https://learn.microsoft.com/en-us/exchange/plan-and-deploy/supportability-matrix?view=exchserver-2019#web-browsers-supported-for-use-with-the-premium-version-of-outlook-web-app-or-outlook-on-the-web

best regards

Aaron Xue-MSFT 2,576 Reputation points Microsoft Vendor

2022-02-08T08:23:27.39+00:00

Hi @余仕邦 ,

I would like to ask you few questions to get more information.

1.Could you print the clander with below steps. Right click the web and select print.

2.Could you print the calendar through IE browser?

3.Does the "print" button work on ther web? For example, could you print this web?
余仕邦 1 Reputation point

2022-02-11T07:30:15.767+00:00

1.Could you print the clander with below steps. Right click the web and select print.
This is printable

2.Could you print the calendar through IE browser?
This is printable
Schnittlauch 1 Reputation point

2022-03-11T12:27:21.937+00:00

Hi everyone,

after a case with MS they told us, there won't be any support/bugfixes, due to unsupported browsers.

https://learn.microsoft.com/en-us/exchange/plan-and-deploy/supportability-matrix?view=exchserver-2019#web-browsers-supported-for-use-with-the-premium-version-of-outlook-web-app-or-outlook-on-the-web

best regards

Answer 1

Aaron Xue-MSFT 2,576 Microsoft Vendor

Hi @余仕邦 ,

Thanks for your reply.

According to your information. It works fine on IE browser. So it means the print feature is available

I think the issue may occur with chrom browser. Try to re-install it and check if the issue has been solved

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Aaron Xue-MSFT 2,576 Reputation points Microsoft Vendor

2022-02-17T09:36:15.767+00:00

Hi @余仕邦 ,

I'm just writing to check how's everything going? If you have any questions or needed further help on this issue, please feel free to post back.

If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well.

Thanks for your understanding.

Answer 2

Hi Aaron,

we are currently facing the same problems, while we cant print calendars through others browser than IE.
Tried this with Firefox, Edge and Chrome, all latest version.

Outlook and Thunderbird prints are possible.

Seems like it's any kind of bug.

Best Regards.

Edit: Exchange 2013 CU 23 Build 1497.2

Answer 3

Tim 1

Hi, have the exact same issue!

we installed Windows Updates on our Exchange Server yesterday. Maybe this could be something..

Exchange 2013 CU23 with current KB

we will rollback the updates and test it again.

Best Regards

OWA printing calendar does not work in Edge/Chromium

3 answers

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