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Why print job queue status is showing Ready while printer is not reachable

Himanshu Rana 21 Reputation points
2022-02-08T03:05:35.123+00:00

In one of my print server running windows Server 2016, I see the job queue status is showing READY while the printer is not reachable from the print server. Printer was offline. Why the job queue status of printer in print server not updated to "OFFLINE" status? Even there were print jobs in the queue.

How this status is updated by print server?

Regards

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
2,398 questions
Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
645 questions
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  1. Limitless Technology 39,416 Reputation points
    2022-02-08T13:10:25.64+00:00

    Hi there,

    Some users have stated if SNMP was enabled on the printer port Windows incorrectly reports the printer status . If you're not specifically using SNMP, you can disable it in the "Configure Port" settings for the Printer's TCP/IP port. By default, newer printers must support the WSD protocol and automagically create a WSD port rather than a Standard TCP/IP Port when add port is called on the TCP/IP address.

    It's always a good practice to delete any ports that are not used.

    --If the reply is helpful, please Upvote and Accept it as an answer--

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