Microsoft Teams
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ファイルが正常にダウンロードできない
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 13%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
鈴木 禎章
1
Reputation point
過去、Teamsに登録したZIPファイルについて、ダウンロードするとZIPの中身が「_All_Errors.txt」と「【ZIPファイル名】_Error.txt」というエラーテキストファイルだけが入っており、目的のファイル（ワードやエクセルのファイルになります）がダウンロードできない状況です。
なお、当該のエラーテキストファイルの内容は、次の通りです。
__【ZIPファイル名】_Error.txt 内容
This file cannot be downloaded.
ExceptionType: WebException.
CorrelationId: d7bde99b-433c-45da-a055-f054de5e94ce,
UTC DateTime: 【ダウンロードした年月日及び世界標準時間】
__All_Errors.txt 内容
CorrelationId: d7bde99b-433c-45da-a055-f054de5e94ce
UTC DateTime: 【ダウンロードした年月日及び世界標準時間】
The following file/folder has not been downloaded
0. 【ファイル名らしいが、壊れてる？】
Microsoft Teams
{count} votes
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Olaf Helper 34,286 Reputation points2022-02-08T07:27:50.807+00:00 This is an English spoken forum, so please post your question/issue in English or to a localized forum.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 17%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
Yuki Sun-MSFT 35,166 Reputation points2022-02-08T09:35:43.033+00:00 Hi @鈴木 禎章 ,
As mentioned by OlafHelper, currently Microsoft Q&A community only support English, so could you edited your thread and post in English instead?
Then based on a quick machine translation, my understanding is that you are having issue downloading .zip files from Teams client, right?
Does this affect all .zip files you received in Teams?Please try testing in Teams client and see if the issue persists. It's also suggested to choose "Open in Browser" and check if you can download the file from the browser.
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Yuki Sun-MSFT 35,166 Reputation points
2022-02-14T08:25:02.047+00:00 Hi @鈴木 禎章 ,
Just checking in to see how things are going on with this thread. Feel free to post back in English if you are still looking for help on this.
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