How to prevent Teams from registering as the chat app for Office? It re-enables itself

Question

How to prevent Teams from registering as the chat app for Office? It re-enables itself

Erro 1

Hi,

how can I stop Teams from registering as the chat app for Office? It re-enables itself
This is causing a lot of problem with presence. The chat app should be Lync, and it is so i registry
HKEY_CURRENT_USER\Software\IM Providers

thanks,
Kristjan

Prasad-MSFT 3,516 Reputation points Microsoft Vendor

2022-02-08T12:42:27.783+00:00

Could you please provide more details what exactly you trying to achieve?
Erro 1 Reputation point

2022-02-08T14:08:41.313+00:00

Hi @Prasad-MSFT
I am trying to stop setings in Teams client to change automaticly. in Teams settings there is option to make Teams chat app for Office. I do not want to use Teams as a chat app for Office
so I remove it, but it comes back again when I restart Teams. This is not happening to all users. I have seen that there are others having the same issue with Teams but I have not seen any fix.
This causes problem with precense in Skype and Outlook.
thanks
JimmyYang-MSFT 36,221 Reputation points Microsoft Vendor

2022-02-09T02:23:59.4+00:00

Hi @Erro

What is your coexistence mode in your environment?

What is your problem in Skype and Outlook? Could you provide more details with us

Based on my knowledge, If your organization is only Teams-only mode, the setting will have no impact for you. If you are still need to use Skype for Business as the default for IM and calling, it recommends you check the System settings -> Apps -> Default Apps to set the IM default is what you want.

The following blog is for your reference.

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Erro 1 Reputation point

2022-02-09T05:42:44.937+00:00

Hi, and thanks for your reply,

my problem is described her https://techcommunity.microsoft.com/t5/microsoft-teams/how-to-prevent-teams-from-registering-as-the-chat-app-for-office/m-p/443083
We have island mode. Lync/Skype is our default IM and tlf.
Users that are logged in on Lync and Outlook show as not logged in for other users on the same system, when you try to IM on Skype client og new mail in Outlook, the do not show up "green=

thanks and brgds
ChetanSharmamsft 781 Reputation points Microsoft Vendor

2022-02-10T07:38:22.597+00:00

We are mainly responsible for Microsoft Teams app development related issues.

For Microsoft Teams product issues/failures your tenant Admin can reach out to Microsoft 365 Product Support.

For general questions about Microsoft Teams please post your question on Microsoft Teams Community.
JimmyYang-MSFT 36,221 Reputation points Microsoft Vendor

2022-02-11T07:54:12.92+00:00

@Erro

I will check it and if there is any update, I will post it here.
Belko, Bartlomiej 0 Reputation points

2023-03-22T12:33:08.5066667+00:00

We have similar problem, do you have maybe any update on that?

Prasad-MSFT 3,516 Reputation points Microsoft Vendor

2022-02-08T12:42:27.783+00:00

Could you please provide more details what exactly you trying to achieve?
Erro 1 Reputation point

2022-02-08T14:08:41.313+00:00

Hi @Prasad-MSFT
I am trying to stop setings in Teams client to change automaticly. in Teams settings there is option to make Teams chat app for Office. I do not want to use Teams as a chat app for Office
so I remove it, but it comes back again when I restart Teams. This is not happening to all users. I have seen that there are others having the same issue with Teams but I have not seen any fix.
This causes problem with precense in Skype and Outlook.
thanks
JimmyYang-MSFT 36,221 Reputation points Microsoft Vendor

2022-02-09T02:23:59.4+00:00

Hi @Erro

What is your coexistence mode in your environment?

What is your problem in Skype and Outlook? Could you provide more details with us

Based on my knowledge, If your organization is only Teams-only mode, the setting will have no impact for you. If you are still need to use Skype for Business as the default for IM and calling, it recommends you check the System settings -> Apps -> Default Apps to set the IM default is what you want.

The following blog is for your reference.

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Erro 1 Reputation point

2022-02-09T05:42:44.937+00:00

Hi, and thanks for your reply,

my problem is described her https://techcommunity.microsoft.com/t5/microsoft-teams/how-to-prevent-teams-from-registering-as-the-chat-app-for-office/m-p/443083
We have island mode. Lync/Skype is our default IM and tlf.
Users that are logged in on Lync and Outlook show as not logged in for other users on the same system, when you try to IM on Skype client og new mail in Outlook, the do not show up "green=

thanks and brgds
ChetanSharmamsft 781 Reputation points Microsoft Vendor

2022-02-10T07:38:22.597+00:00

We are mainly responsible for Microsoft Teams app development related issues.

For Microsoft Teams product issues/failures your tenant Admin can reach out to Microsoft 365 Product Support.

For general questions about Microsoft Teams please post your question on Microsoft Teams Community.
JimmyYang-MSFT 36,221 Reputation points Microsoft Vendor

2022-02-11T07:54:12.92+00:00

@Erro

I will check it and if there is any update, I will post it here.
Belko, Bartlomiej 0 Reputation points

2023-03-22T12:33:08.5066667+00:00

We have similar problem, do you have maybe any update on that?

How to prevent Teams from registering as the chat app for Office? It re-enables itself

Activity