I cannot open GitHub in MS Edge, but I can in Chrome

Question

Yesterday one of the networking personnel helped me get something called GlobalProtect installed. It's what the agency I work for, is migrating to using for people working remotely.

However, after having done that, I'm having a lot of problems navigating to websites I've never had problems with before. For example, I cannot go to GitHub at all. I get errors such as ERR_CONNECTION_RESET. But I can go to GitHub if I use Chrome. I tend to use MS Edge instead of Chrome. Also, the agency where I work MS Edge is the browser we're instructed to use, so I've got to get this working again.

I'd like to know if there's any setting within MS Edge I can configure, to allow me access to GitHub?

Answer 1

Hi @Rod At Work ,

It looks like the issue is caused by the VPN, does the same issue occur when the VPN is not connected? And do other sites have the same problem?

You can try two solutions and check if they work:

• Clear browser data in Edge

  1. Navigate to edge://settings/clearBrowserData.
  2. Select the appropriate time period and confirm clear.

• Change the DNS settings.

  1. In the search box on the taskbar, type control panel and then select Control Panel.
  2. Control Panel > Network and Internet > Network and Sharing Center: Click on Change adapter settings.
  3. Right-Click then connect and select properties.
  4. Change the TCP/IPv4 settings.
  5. For primary DNS Use 8.8.8.8.
  6. Open search box and type cmd, it will open command prompt.
  7. Then Right click on command prompt and Run as Administrator.
  8. Copy and paste ipconfig /flushdns on the command prompt.

Best regards,
Xudong Peng

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