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Our Company uses MSInfo32.exe to help us diagnose possible issues with the user's setup for our Product. We use MSInfo32.exe /report to get additional information about windows in general. This Action fails in windows 11 with access denied for a normal user with admin access. We found that if we open an admin cmd prompt and enter net user administrator /active:yes this will resolve the issue in windows 11 but this was never needed in windows 10 or below and I do not feel it should be required for users to need to do this extra step in order to run MSINfo32.exe
A Much less reproducible issue was resolved doing the same step for getting our custom debugger to run in visual studio.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Try run a test and see if you disable the User Account Control are you observing the same behavior?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 27%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Hmm,
Are the users administrators?
I cannot repro this scenario. I can run msinfo32 /report from a CMD prompt ( not elevated prompt in the user context i am logged in as.
I am a member of a domain, the user account is a local administrator.
the "Administrator" account is disabled.
Can you create a local account and not log onto the domain and see if the issue still happens.
I am wondering if there could be a group Policy affecting this.
Thanks
Darrell
Hi Darrel,
I've been investigating this further and it seems this may not be a bug with windows 11 specifically. This seems like an interactions with the user name and MSInfo32.exe If the user name contains a space We get an access denied message. if it does not contain a space we do not see an access denied message.
User name is precision 3650 = observing access denied issues.
User name is QA = Not observing access denied issues.
Thanks Chris
Thank you for sharing us with this experience, I advise you to open start and search for feedback and open the Feedback Hub app and share steps to reproduce this problem and what you experience, so the Windows team would be able to investigate it.
Hello Varonec,
Since Windows 11 is all about security features to keep Microsoft users and systems safe, the Administrator account is disabled by default, same as some accesses linked with that SID.
Since MSINFO32 contains information about drivers, versions and hardware installed, restricting access to this information can avoid exposing information that could be use to exploit vulnerabilities.
--If the reply is helpful, please Upvote and Accept as answer--
