'VMCustomization' is not enabled for the Subscription. Error trying to create vm from command line

Jay 61

C:\WINDOWS\system32>az vm create --resource-group "psdemo-rg" --name "psdemo-win-cli" --image "win2019datacenter" --admin-username "demoadmin" --admin-password "<snip>"
It is recommended to use parameter "--public-ip-sku Standard" to create new VM with Standard public IP. Please note that the default public IP used for VM creation will be changed from Basic to Standard in the future.
{"status":"Failed","error":{"code":"DeploymentFailed","message":"At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/DeployOperations for usage details.","details":[{"code":"BadRequest","message":"{\r\n \"error\": {\r\n \"code\": \"BadRequest\",\r\n \"message\": \"'VMCustomization' is not enabled for the Subscription. Please register the Subscription for 'Microsoft.Compute/VMCustomizationPreview' to use the feature.\"\r\n }\r\n}"}]}}

I'm unable to find anything about VMCustomizationPreview in azure. What does this mean? how to Fix?

kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-02-08T19:33:16.9+00:00
@Jay ,

Just to confirm, this is what you are using for the command line?

az vm create --resource-group "psdemo-rg" --name "psdemo-win-cli" --image "win2019datacenter" --admin-username "demoadmin" --admin-password

VM Customization is in Private Preview and it doesn't sound like that's what you are trying to use.

Sign up for the Private Preview of VM Customization Feature

The VM Customization feature is designed to provide two important customization features to customers, Hyperthreading and Constrained Cores. Hyperthreading provides customers the ability to disable hyperthreading on their VMs at the time of creation and Constrained Cores allows customization of the “constrained core counts” which helps to optimize the database licensing cost customers pay for.
Jay 61 Reputation points

2022-02-08T20:21:17.977+00:00

Yes, that was copy/pasted from the command line window (minus the password that I snipped out.) I'm not interested in the preview features, this is just a plain vm.
kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-02-08T22:22:35.76+00:00
@Jay ,

Try the following and let me know if you run into any issues. I was able to reproduce the first half of your response and that may be contributing to the second half as well (you will be prompted to create a password):

az vm create --resource-group "psdemo-rg" --name "psdemo-win-cli" --image "win2019datacenter" --public-ip-sku Standard --admin-username "demoadmin"
Jay 61 Reputation points

2022-02-08T22:50:27.57+00:00

Adding the --public-ip-sku Standard does not make any difference, same error, if that's what you are suggesting.

Accepted answer

kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-02-08T23:55:10.46+00:00
Hello, @Jay !

Resolution: This appears to be an issue with the Azure CLI with the release of 2.33.0 (thank you @Jay for bringing this to our attention).

A hotfix was deployed on 2/14

You can use az upgrade to upgrade your CLI to version 2.33.1 to resolve this issue.

The Azure Cloud Shell update has completed and it is now running 2.33.1 as of 3pm PST on 2/18 (this should mean that Azure Learn modules are now unblocked).

Error: 'VMCustomization' is not enabled for the Subscription
Attempting to use az vm create with Azure CLI version 2.33.0 will result in the following error:

'VMCustomization' is not enabled for the Subscription. Please register the Subscription for 'Microsoft.Compute/VMCustomizationPreview' to use the feature.

https://learn.microsoft.com/en-us/azure/virtual-machines/windows/quick-create-cli#create-virtual-machine

az vm create \ --resource-group myResourceGroup \ --name myVM \ --image Win2019Datacenter \ --public-ip-sku Standard \ --admin-username azureuser

Using version 2.33.0 of the Azure CLI (az --version), you will get the VM Customization error:

Using another version of the Azure CLI the command executes successfully:

What is VM Customization (Private Preview)?
VM Customization is in private preview and is designed to provide customization for Hyperthreading and Constrained Cores:

https://aka.ms/vmcustomization

The VM Customization feature is designed to provide two important customization features to customers, Hyperthreading and Constrained Cores. Hyperthreading provides customers the ability to disable hyperthreading on their VMs at the time of creation and Constrained Cores allows customization of the “constrained core counts” which helps to optimize the database licensing cost customers pay for.
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Jay 61 Reputation points

2022-02-09T14:33:13.027+00:00

Same result. Apprently this is a cli bug, I also reported on github, and they made a patch to be released in future:
https://github.com/Azure/azure-cli/issues/21224

Perhaps you are not seeing because you are not on windows, or on an old version of cli

C:\WINDOWS\system32>az --version azure-cli 2.33.0 core 2.33.0 telemetry 1.0.6 Dependencies: msal 1.16.0 azure-mgmt-resource 20.0.0 Python location 'C:\Program Files (x86)\Microsoft SDKs\Azure\CLI2\python.exe' Extensions directory 'C:\Users\Jay Crowley\.azure\cliextensions' Python (Windows) 3.8.9 (tags/v3.8.9:a743f81, Apr 6 2021, 13:22:56) [MSC v.1928 32 bit (Intel)] Legal docs and information: aka.ms/AzureCliLegal Your CLI is up-to-date. Please let us know how we are doing: https://aka.ms/azureclihats and let us know if you're interested in trying out our newest features: https://aka.ms/CLIUXstudy

kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-02-09T16:54:18.24+00:00

@Jay ,

You are correct--I was on 2.32.0. After updating to 2.33.0 I'm seeing the same thing. I'll follow up on my end as this appears to be a bug. Thank you for reporting this!

Karl Daw 96 Reputation points

2022-02-10T13:43:30.393+00:00

This also affects the learn module for configuring a security access group, when trying to downgrade following the steps given the following error appears

E: Could not open lock file /var/lib/dpkg/lock-frontend - open (13: Permission denied) E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), are you root?

Which means that the learn module is currently unusable. Can someone comment on if this will be downgraded so that the learn module can be used before the expected fic on March 1st? I'm preparing to take the certification and being held up by three weeks due to the train system being none functional throws the planning of this training off.

kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-02-10T16:33:40.737+00:00

@Karl Daw ,

Can you provide the URL for the Learn module and the step where you encountered this?

Karl Daw 96 Reputation points

2022-02-10T16:38:27.627+00:00

No problem, the url is https://learn.microsoft.com/en-us/learn/modules/secure-network-connectivity-azure/6-configure-access-network-security-group and the error happens on the first stage Create a Linux virtual machine and install Nginx step 1 From Cloud Shell, run the following az vm create command to create a Linux VM:

running the script given results in the same error

az vm create \ --resource-group [sandbox resource group name] \ --name my-vm \ --image UbuntuLTS \ --admin-username azureuser \ --generate-ssh-keys

kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-02-10T17:18:34.4+00:00

Thank you, @Karl Daw ! I'll make sure that the PG is aware that Learn modules are affected. This will be helpful in escalating the resolution timeline.

kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-02-10T18:34:17.927+00:00

@Karl Daw , thank you again for reporting this. In response to the impact we are seeing a hotfix has been scheduled for Feb 14th.

Karl Daw 6 Reputation points

2022-02-10T18:42:34.707+00:00

Thanks for the quick response, I'll be sure to work on other modules for the time being and circle back after the 14th.

kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-02-10T19:22:46.253+00:00

No worries, @Karl Daw . Sorry for the delay and thank you for being patient!

arnek 21 Reputation points

2022-02-12T22:01:42.623+00:00

Experience the same with the Cloud Shell in MS Learn : - https://learn.microsoft.com/en-us/learn/modules/protect-vm-settings-with-dsc/4-exercise-setup-dsc-configuration

kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-02-12T23:35:51.827+00:00

@arnek ,

We have a hotfix scheduled for 2/14 (2 days from now) which should resolve the issue both in the CLI and for MS Learn modules.

SuperMatt 36 Reputation points

2022-02-14T21:28:54.283+00:00

Hi, Any More news on this? (given its the 14th now?) This is affecting all of the Learn Modules that require CLI creation of VMs, I have AZ-104 exam in 2 weeks

Cheers

kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-02-14T21:55:59.457+00:00

@SuperMatt ,

Hi! The hotfix is supposed to go live today however I'm not sure what time the release will be. I'm following up with the product group and will update you when I have a time.

kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-02-14T23:18:52.093+00:00

Hi @SuperMatt ,

The hotfix is now live for Azure CLI. Azure Cloud Shell and the Azure Learn Modules typically follow a couple days behind the Azure CLI update availability.

SuperMatt 36 Reputation points

2022-02-15T20:02:12.207+00:00

Cheers thats great fingers crossed it comes quickly :)

KranthiKiriti Boddeda 6 Reputation points

2022-03-16T10:16:54.167+00:00

Experience the same with CloudShell in MS Learn:- https://learn.microsoft.com/en-gb/learn/modules/automate-azure-tasks-with-powershell/6-exercise-create-resource-interactively

kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-03-17T01:46:19.793+00:00

Hello, @ KranthiKiritiBoddeda-0119!

This is an issue with the Az.Compute module instead of Azure CLI. A fix has been released and you can find instructions to upgrade here:
https://learn.microsoft.com/en-us/answers/questions/758151/how-do-i-fix-the-3439vmcustomization39-is-not-enab.html
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12 additional answers

Hardik Chudasama 26 Reputation points

2022-04-05T07:40:01.29+00:00

This is now resolved for MS Learn Module

One your Active Sandbox Try Running

Install-Module -Name Az.Compute -RequiredVersion 4.24.1

OR

Install-Module -Name Az.Compute -RequiredVersion 4.25

Then

Pwsh

That starts a new powershell session

New-AzVm -ResourceGroupName learn-d2a8d1e3-0259-4d64-a7ec-8348a719b240 -Name "testvm-eus-01" -Credential (Get-Credential) -Location "East US" -Image UbuntuLTS -OpenPorts 22 -PublicIpAddressName "testvm-01"

will work successfully now!
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Greg Cockburn 11 Reputation points

2022-02-10T10:52:59.967+00:00

Cloud Shell is running 2.33.0 and is affected by this bug. How do you downgrade Cloud Shell?
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kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-02-10T16:22:47.963+00:00

@Greg Cockburn ,

The Azure Cloud Shell was running Azure CLI version 2.32.0 yesterday but it seems that has been updated to 2.33.0. I'll remove that from the list of workarounds as I'm not aware of a way to downgrade the Azure Cloud Shell CLI version.

Greg Cockburn 11 Reputation points

2022-02-10T20:58:07.707+00:00

I'm following this learning module.

So while it can be done with az cli installed on a laptop, cloud shell is much easier :D

https://learn.microsoft.com/en-us/learn/modules/protect-virtual-machines-with-azure-backup/4-exercise-back-up-azure-virtual-machine

kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-02-10T21:48:26.587+00:00

@Greg Cockburn , good to know :)
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kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-02-17T16:34:47.003+00:00

@Phil Georgiou , updating to 2.33.1 will resolve this issue however the Azure Cloud Shell takes a while to update and I haven't seen an update for that yet. I'm continuing to follow the status of the Azure Cloud Shell and Azure Learn modules today.
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Joseph Jaban 1 Reputation point

2022-02-17T16:46:53.393+00:00

Hi @Anonymous it seems that I cannot update to 2.33.1, is there a way to upgrade this? I am using the students Azure subscription.

kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-02-17T16:50:01.813+00:00

@Joseph Jaban ,

We are in the process of upgrading the Azure Cloud Shell (you won't be able to do this yourself). The process has been started and should hopefully complete soon. I'll keep monitoring the progress on this. You can use the Azure CLI locally on your computer if you need to, however:

https://learn.microsoft.com/en-us/cli/azure/install-azure-cli

Joseph Jaban 1 Reputation point

2022-02-17T17:01:52.78+00:00

Thank you so much! This solved my problem!

kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-02-17T17:09:55.047+00:00

@Joseph Jaban , happy to help!
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Adrian Suhov 6 Reputation points

2022-02-09T16:43:41.147+00:00

I am experiencing the same issue with az cli. I was just about to ask the community about it when I found this post.
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kobulloc-MSFT 23,341 Reputation points Microsoft Employee

2022-02-09T16:55:19.21+00:00

Hello, @Adrian Suhov !

This appears to be an issue with version 2.33.0 of the CLI. I'm investigating the issue and will update the thread when I know more.

Adrian Suhov 6 Reputation points

2022-02-10T08:11:42.267+00:00

Thanks! Rolled back to 2.32 and it's ok now
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