Sharepoint Online 2019 - sync button is disabled for one drive

Ioanna Oikonomou 1 Reputation point
2022-02-09T05:12:51.72+00:00

Hello,

I am using Sharepoint Online 2019 and I am the owner of a site.

Sync button is working fine and synchronize with one drive for all the folders except the folder Site Pages (aspx pages).

I have tried all the recommended solutions (offline download radio button in Library Settings and Search and Offline Availability). I also changed the view to Classic view and generally I have full permissions but no luck.

Alternative I have installed Sharepoint Designer 2013 and although I can export the files locally one by one I would like a way to copy all the site with a copy paste option.

Thanking you in advance.

Microsoft 365 and Office | SharePoint Server | For business
Microsoft 365 and Office | SharePoint | For business | Windows
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  1. Echo Du_MSFT 17,316 Reputation points
    2022-02-09T09:36:03.913+00:00

    Hello @Ioanna Oikonomou ,

    Welcome to Q&A Forum!

    According to my research, the Site Page (page library) does not support the Sync feature. Sync feature works with Document libraries, it is by design.

    172549-sync1.jpg


    However, you can refer to the following workaroud:

    1.Add the SharePoint site to Internet Explorer's Trusted Sites

    172498-sync2.jpg

    2.Open File Explorer, and click Map network drive.

    172582-sync3.jpg

    3.In the Map Network Drive Wizard, paste the full address of the SharePoint library that is to be mapped into the Folder text box. Then, if necessary, remove any lower level sections of the address as highlighted below.

    172439-sync4.png

    4.Tick the Connect using different credentials checkbox.

    172480-sync5.jpg

    5.Enter your Office 365 login credentials, and click OK.

    172499-sync6.jpg

    6.Your SharePoint site is now mapped as a network drive, and may be viewed through File Explorer.

    172575-sync7.jpg

    172591-sync9.jpg

    Thanks,
    Echo Du

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