Unable to delete Azure Backup Item

Question

Hello, I'm Japanese(I use google translate for posting)

I have two problems with Azure Backup Item

・The first problem

　Unable to delete sql database(SQL in Azure VM) backup item.
　When I view the backup item in the portal, it says "An unknown error has occurred".
　Also, all operations on items cannot be performed (all grayed out).
　Even the Azure powershell "Disable-AzRecoveryServicesBackupProtection" command results in an error and cannot be deleted.

　The vm with the database is down.
　When I start the vm, the backup status shows "normal" but I can't do anything

・The second problem

　The list of backup items and the backup report show the backup items that have already been deleted.
　Of course, when I open the backup item, it says "Resource not found".
　I don't want to see these as they have been deleted.

These issues look like Azure bugs, is there any solution?

The current support plan is free.
It's difficult to suggest an upgrade to a paid plan to your boss to solve these problems.

Thank you for your answer.

Answer 1

@kujaDev This looks like permission issue. You may want to check the required permissions. Check this link - https://learn.microsoft.com/en-us/azure/backup/tutorial-sql-backup

Let us know how it goes!

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Answer 2

Hello, I'm the poster of the question.

My problem is still unsolved.

This issue cannot be resolved, so we will close the question.

Thanks to everyone who gave me the answer!!

※For your reference
　I deleted the problematic server, but the backup item still doesn't accept all operations.
　It is impossible for the user to solve the problem himself.