IoT Central Dashboard stuck in edit mode

Cameron Backus 41

My IoT Central Dashboard seems to be stuck in edit mode. If you click on a device tile, instead of it opening, it changes the border to blue and it can be dragged and rearranged. This makes it very difficult to use especially on a mobile device where I could previously scroll to view all tiles and then click on the one I wanted to open. If you try and scroll now, the tiles get rearranged and you have to go to the device or device group tab to find and then open. It has just started doing this in the last week or so.

AshokPeddakotla-MSFT 27,801 Reputation points

2020-08-21T07:46:19.333+00:00

@Cameron Backus Welcome to Q&A forum!

Just wanted to check, have you tried on different browsers? Sometimes hard refresh of browser may also helps.

If you haven't tried earlier, please clear browser cookies, cache and history and check.

I have checked my IoT central dashboard and not observed any such issue.

If it is still happening, can you share the screen shot of the issue?
Cameron Backus 41 Reputation points

2021-02-03T01:44:59.667+00:00

Thanks @AshokPeddakotla-MSFT ,
It has resolved on the PC but still drags the tiles on my iphone if you try to scroll.
You now have to scroll on a tiny area under the tiles and carefully touch on the blue border of the selected tile to open it.

Accepted answer

LuisM 426 Reputation points Microsoft Employee

2020-08-21T16:47:32.67+00:00

Hi @Cameron Backus thanks for reaching out. We're aware of this issue, and have already submitted a fix. It should be in production in the coming week.

To be clear, the dashboard looks like it's in edit mode, but it won't resize your tiles when not in edit mode. Let us know if what you're experiencing is something else.

-Luis, on behalf of the IoT Central engineering team
Please sign in to rate this answer.

1 person found this answer helpful.
AshokPeddakotla-MSFT 27,801 Reputation points

2020-08-31T07:33:58.597+00:00

@Cameron Backus Are you still blocked? Do let us know if you need further help.
Please accept helpful responses as 'Answer', which will be helpful to others as well.

Cameron Backus 41 Reputation points

2021-02-03T01:54:59.627+00:00

Thanks Luis,
It has resolved on the PC but still drags the tiles on my iphone if you try to scroll.
You now have to scroll on a tiny area under the tiles and carefully touch on the blue border of the selected tile to open it.
Sign in to comment

IoT Central Dashboard stuck in edit mode

0 additional answers