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There are no menu options, no settings just a blank page on Windows Server 2012 R2.
It is working fine on 5 servers but not on the other 4 and they have all been installed in exactly the same way and have the same version 98.0.1108.43.
I have tried most of the usual fixes, compatibility modes, another user but it remains the same blank screen.
When in outlook any add-ins that need edge for the O365 sign in for Sync are also blank but the O365 sign in page opens when logging in for the first time and to license the products.
I have completely removed Edge, its reg keys and any left over files so a clean install.
I have also removed and re-installed MS Edge Webview2 Runtime as well.
Any suggestions would be appreciated?
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Hi @DavidM ,
According to your description, I tried to reproduce your problem but failed, Edge works fine on Windows Server 2012 R2 system in my test. Have you tried to repair Edge? To find these options, select the Start button, then select Control Panel > Programs and Features View in small icons > Right click Microsoft Edge > Change > Repair. And does this issue also occur in Edge Canary?
Hi Xudongpeng
Yep tried repairing, removing completely and downloading the latest version from microsoft, same issue. It doesn't happen on all the servers it is installed on which is the odd thing.
Still battling to try and identify the issue.
Oh and have also disabled Software acceleration from inetcpl.cpl as well and the issue still persists
Hi @DavidM ,
If this is the case, I think the problem may be related to the specific environment configuration, you can compare whether there are differences between their configurations and try to test them again.
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Try run Windows Update and make sure you have installed all updates for Windows Server.
Try update the Microsoft Edge.
In case you have any extensions installed on the Microsoft Edge, try disable them.
Hi Reza-Ameri
I have completed all windows updates and as I mention above, I have removed and downloaded the latest version of edge from microsoft with the same result.
There are no extensions added as its a fresh or existing server I have just installed edge enterprise on.
Hi @DavidM
Sometimes this happens because of a hardware overload between the browser and the device.
First of all, you need to make Microsoft Edge work. To do this, open the task manager while Edge is running and end Microsoft Edge subtasks one by one until the Edge interface appears again.
Once the Edge interface was visible, I went into Settings > System > Use Hardware Acceleration when available and made sure the option was OFF, if not just disable or turn it off.
Disabling hardware acceleration must be done within Microsoft Edge, after that you must restart the device and check if it has been resolved.
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