Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,195 questions
Test Scheduler Azure Account Unknown
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 55.00000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHG%3C/text%3E%3C/svg%3E)
Hallie Gromek
6
Reputation points
I am trying to run a basic task on the task schedule, open a file on my OneDrive, overnight, so the PC will be asleep and I will need to run if not logged in. I sign into this PC using an organization Azure account (admin).
However I can't get my username recognized, I keep getting an unknown user error. I thought it may be a password issue, I have tried my password and my PIN to my Azure account and it doesn't work. If I click on the Change user accounts, I can't find my specific username, just local accounts. The same issue anyway I configure it as well.
I believe since I am accessing my OneDrive, I can't just set up a local account to run it on, or I will need to remake all the different synced files I have?
Any insights here will be useful! Thanks
{count} vote
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Ceasar Chen_MSFT 4,391 Reputation points2022-02-10T06:15:05.597+00:00 Hi,@Hallie Gromek
I'm working on it and will reply if there is any progress. -
Ceasar Chen_MSFT 4,391 Reputation points
2022-02-11T02:54:02.997+00:00 Hi, @Hallie Gromek
To narrow down this issue, I suggest you to change other apps to create a task schedule that use the same Azure account. If the issue can be reproduced, it is recommended to wait the suggestions from Windows and Azure experts. -
Hallie Gromek 6 Reputation points
2022-02-11T14:00:42.507+00:00 Thank you for taking the time and looking into this! I appreciate it.
Is there a better option than Windows Task Scheduler? Can you lend any insight on those?
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Ceasar Chen_MSFT 4,391 Reputation points
2022-03-04T01:41:35.163+00:00 Hi, @Hallie Gromek
Sorry for the late reply, I want to help you with this, but I'm in charge of OneDrive deployment, installation, and troubleshooting like file synchronization, a better solution might require an expert on Windows to help you. Thank you for your understanding -
Ceasar Chen_MSFT 4,391 Reputation points
2022-03-08T02:57:28.933+00:00 Hi, @Hallie Gromek
Has your problem been resolved? -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 92%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHG%3C/text%3E%3C/svg%3E)
hallie gromek 1 Reputation point2022-03-22T12:26:13.533+00:00 Still have the issue. There must be a simple fix, since I don't see alot of Azure accounts acting this way. Any advice?
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Ceasar Chen_MSFT 4,391 Reputation points
2022-03-23T01:20:44.517+00:00 Hi, @Hallie Gromek
Since I am responsible for OneDrive deployment, installation, and troubleshooting like file synchronization, I will remove the office-onedrive-client-itpro tag, thank you for your understanding.
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