Why am I billed for Microsoft Azure Support when I don't even have a subscription?

Marko Bradonjic 21 Reputation points
2022-02-10T20:57:36.05+00:00

Today I have received an invoice email from microsoft-noreply@microsoft.com, within the invoice it states that I am being billed $34.80 for Microsoft Azure Support, that would be fine if it wasn't for the fact that I haven't used the account in a long time and that I haven't got any active subscriptions and thus do not have any resources that have not been deleted and may incur a cost.

Does anyone have a solution to my problem, I am not currently using this account so I am fine if the account gets removed.

Invoice screenshot:
173276-msinvoice.jpg

Azure portal subscription pane screenshot:
173292-azureportalsubscriptionpane.jpg

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
2,232 questions
0 comments No comments
{count} votes

Accepted answer
  1. Dave Patrick 426.3K Reputation points MVP
    2022-02-10T21:02:48.123+00:00

    You can create a ticket here about the billing.
    https://azure.microsoft.com/en-us/support/create-ticket/

    and read on here about canceling the subscription.
    https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/cancel-azure-subscription

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    1 person found this answer helpful.

1 additional answer

Sort by: Most helpful
  1. Martin Fürholz 0 Reputation points
    2023-02-10T16:26:33.1866667+00:00

    Hello, check if you have an active developer support plan https://portal.azure.com/#view/Microsoft_Azure_Support/HelpAndSupportBlade/~/supportPlans

    and downgrade to Basic.

    0 comments No comments