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I need to rename these kaspersky related files for force installation
seema kanwal
26
Reputation points
Dear Community,
I was having issue with lastest kaspersky Version. I couldn't uninstall it as after installing the kaspersky the machine would only boot in safe mode. then i raised a support ticket and asked kaspersky to help me. They asked me to do following:
"
- Try to rename klam.sys to klam.sy_ and then try to boot again.
- In case if at some point KES was installed there then do the same for klflt.sys "
Now what is happening that I still cannot rename one particluar file, the snapshot is attached.
When I try renaming it, it gives me this error. I am a domain Admin but I still cannot rename this one file.
Kindly help me withh this.
Windows for business | Windows Server | User experience | Other
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