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The first thing we can check is the eye-tracking permission when starting the app on your HoloLens 2 for the first time. To use eye-tracking input, you can reset this in Settings → Privacy → Apps. Also, the eye-tracking system will not return any input if the user is not calibrated. You can find the eye calibration in the system settings: Settings > System > Calibration > Run eye calibration. For more information please see: Fallback when eye tracking isn't available
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