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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 3%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
When trying to download a created audio file with the Text-to-speech mechanism, I get a "Failed to download file" message with an unexpected error.
Please advise.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
Hello @Tal Florentin
I just tried to reproduce your issue, but all test works fine to me as the screenshot. Could you please let us know are you downing audio files to your local disk or audio library?
Please note, if you are downloading files to local disk, there is a limitation - the file can not be more than 10 mins.
Regards,
Yutong
Hello @Tal Florentin
Hope you have solved the issue and I apologize for the unmatched post again. I want to double click on this issue. If you have not solved your issue, could you please check my comment - Could you please let us know are you downing audio files to your local disk or audio library Please note, if you are downloading files to local disk, there is a limitation - the file can not be more than 10 mins.
We are trying our best to provide the support, hope this helps.
Regards,
Yutong
Thanks Yutong. This is not the case. I kept the files on the server and tried to download, but couldn't.
This seems to work properly now, so probably there was some system issue.