changing outlook password

Gary Hoversten 21 Reputation points

I want to change my outlook password. when I go to my account and hit the "change password" button it give me a "Approve sign in request" and says I need to approve a sign in request on Authenticator. I have Authenticator on my phone for my work account but no request ever appears. I suspect I am suppose to have a personal account added to Authenticator, but when I try to do that it says I have to approve a sign in request which I never get. It seems Im caught in a "catch 22" what do I do. I just want to change my bloody password.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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