MAP toolkit - 1 collection remaining

Question

Hello!

I'm running MAP toolkit and it is "stuck" at 1 collections remaining:

From the logs I can see that he is trying to communicate with one computer with error "The RPC server is unavailable":

"2022-02-14 22:05:09.57 WorkerThread11@WmiClassesCollectionStep,E> GetRegistryKeyValue(Device(GUID={b89498a5-5b2c-4f7c-8fd2-15f10fba2840},DnsHostName='MY_PC')): Exception while processing attribute ParentKeyName of type String, Exception: System.Runtime.InteropServices.COMException (0x800706BA): The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
| at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)

Does anybody know how to stop scanning this computer so MAP can finish? Maybe MAP tool can be configured to try communicating with computers for limited time - when MAP does not get response from one collection for specific time simply go to another collection...?

BR

Answer 1

And after 14 hours MAP tool decided to finish the job:

<2022-02-15 07:12:19.22 WorkerThread11@WmiClassesCollectionStep,E> CollectRegistryClass(Device(GUID={b89498a5-5b2c-4f7c-8fd2-15f10fba2840},DnsHostName='MY_PC'), \MY_PC\root\DEFAULT:StdRegProv, <RegistryClass Namespace='HKEY_LOCAL_MACHINE' ClassName='SOFTWARE\Microsoft\Microsoft SQL Server*\DQ\Setup'>): Exception Occurred: System.Runtime.InteropServices.COMException (0x800706BA): The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
| at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
| at System.Management.ManagementObject.Initialize(Boolean getObject)
| at System.Management.ManagementObject.get_ClassPath()
| at System.Management.ManagementObject.GetMethodParameters(String methodName, ManagementBaseObject& inParameters, IWbemClassObjectFreeThreaded& inParametersClass, IWbemClassObjectFreeThreaded& outParametersClass)
| at System.Management.ManagementObject.GetMethodParameters(String methodName)
| at Microsoft.AssessmentPlatform.InventoryEngine.DeviceInventory.WmiClassesCollectionStep.CollectRegistryEnumKeyValue(WmiCollectionState stateRec, CollectorClassCollectionState cccs, CollectorClass cc, String subKeyName, String enumType, ManagementClass managementClass)
| at Microsoft.AssessmentPlatform.InventoryEngine.DeviceInventory.WmiClassesCollectionStep.CreateRegistryCollectorClassInstances(WmiCollectionState stateRec, CollectorClassCollectionState cccs, CollectorClass cc, String key, Stack`1 wildcards, ManagementClass managementClass)
| at Microsoft.AssessmentPlatform.InventoryEngine.DeviceInventory.WmiClassesCollectionStep.CollectRegistryClass(WmiCollectionState stateRec, ManagementScope localManagementScope, CollectorClassCollectionState cccs)
<2022-02-15 07:12:19.25 WorkerThread11@DeviceInventoryWorkItem,I> InventoryWorkCallback(Device(GUID={b89498a5-5b2c-4f7c-8fd2-15f10fba2840},DnsHostName='MY_PC')) - Device inventory completed. Elapsed time = 14:51:32.519. Collection results: Wmi = Success/21/3/0, Registry = Success/8/20/14, VMware = -/0/0/1, PowerShell = FailedDueToAnyReason/0/2/0.
<2022-02-15 07:12:19.25 WorkerThread13@InventoryDiscoveryWorkItem,I> InventoryDiscoveryWorkItem().InventoryWorkCallback() - Discovering devices in the current inventory data.
<2022-02-15 07:12:19.36 WorkerThread13@InventoryDiscoveryWorkItem,I> Skipping detection for device due to null or empty hostname.
<2022-02-15 07:12:19.36 Inv:FillWorkItemQueue@InventoryService,I> FillWorkItemQueueThreadProc() - The thread that fills the work item queue is exiting.
<2022-02-15 07:12:19.36 TID-24@InventoryService,I> Stop() - Stopping the inventory engine.
<2022-02-15 07:12:19.36 TID-24@InventoryService,I> Stop() - Giving active work 10 seconds to complete before aborting the work.

Can this be configured so that MAP tool after couple of tries goes to the next collection and not to wait for 14h to stop?

BR

Answer 2

Hello @WW-6729

MAP Toolkit mostly get stuck because is trying to connect to a machine that was already discovered in a previous scan, and:

a) the machine is offline and MAP is waiting to come up
b) the previos MAP scan was done with a different user and current has no permissions over that machine.

However, if this situation repeats, you can safely press cancel, as for the rest of computers the information will be still saved.

Hope this helps with your query,

--If the reply is helpful, please Upvote and Accept as answer--

Answer 3

Hi @Limitless Technology ,

I have pressed cancel button, but MAP does not show anything

The backup file is 1.8GB

There is no data:

Excel reports are empty:

Is it possible to get data on the tool?

thanks in advance!

Answer 4

Hi,

To show data: Tools > Refresh Inventory Assessment

Now there is data at MAP: