Printproblems after update KB5010359

IT | Bogaerts GL 1 Reputation point
2022-02-15T14:23:13.68+00:00

Hi All
After updating my windows 2016 printerserver with KB5010359; clients with windows 10 cannot print to the spooler anymore . Nothing comes into the spooler .
The client says the printjob cannot be created. Removing the KB5010359 makes everthing work again.
Printing on the server itself even doesn't work anymore
I get then "Test page failed to print. Would you like to view the print troubleshooter vor assistance?"
So I make a new machine to test
from the moment I add KB5010359 I have the same result

Help ..

Windows for business | Windows Server | User experience | Print jobs
Windows for business | Windows Server | User experience | Other
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  1. Francisco P 6 Reputation points
    2022-03-04T14:50:25.267+00:00

    Guess I found a way to workaround this :

    1. Edit the spool path to a temp location
    2. Validate and try to print
    3. Restore the spool path to the initial location
    4. Validate and print
    1 person found this answer helpful.

  2. Mickaël LOPES 1 Reputation point
    2022-02-16T11:23:34.143+00:00

    Hello,

    Exactly same problem for me.

    Regards,

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  3. kris geerts 1 Reputation point
    2022-02-16T12:29:34.897+00:00

    Nice to know I'm not alone as I don't find anything on internet so far... very strange for something that appears to be a general problem

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  4. Alan Morris 1,336 Reputation points
    2022-02-20T19:28:30.687+00:00

    @IT | Bogaerts GL

    What is the precise error on the client system?

    I'm hoping you are reviewing the Windows PrintService / Admin and / Operational events
    Here's how to enable Operational. https://www.papercut.com/kb/Main/LogPrintJobsInEventViewer

    Make sure you have Port 135 open on the print server. It's a new requirement from Microsoft.

    You have been keeping the print server patched, correct? I just want to confirm you at least had the September updates on the print server prior to installing the February update.

    Thanks

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  5. amresh kumar 1 Reputation point
    2022-02-23T10:36:45.09+00:00

    I am also facing same Problem with update KB5010359.

    after uninstall this update printer working fine.

    But Next day again found update installed on server.

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