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Certification Dashboard will not launch

Matthew Frye 1 Reputation point
2020-08-21T15:15:51.097+00:00

Cert. Dashboard will not launch. I have used Microsoft Edge and Internet Explorer 11 and the same issue persists. I have lowered security in Int. options, allowed cookies/pop-up's and I have flushed my DNS and also have attempted to access the page in a private browser. I am simply trying to take my MTA exams from home though Pearson Vue rather than driving to a testing center.
This is what happens....

  1. I go to Microsoft.com/learning (Internet Explorer)
  2. I click on the Certification Dashboard link ( I get there just fine)
  3. Once at Cert. Dash. I attempt to either schedule an exam or cancel and I am redirected to another page that will not launch.
    Please Help
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  1. Anonymous
    2020-08-21T17:52:02.077+00:00

    MVA learning is not currently supported here on QnA. You can ask here in dedicated forums about dashboard issues.
    https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_dash

    --please don't forget to Accept as answer if the reply is helpful--

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