Imaging fail at the Tatto step

Bonus12 1,126 Reputation points
2022-02-15T22:32:50.693+00:00

Hi All,

MECM 2107, can't image a machine in remote sites and I see it fail at the Tattoo step.

This is the error I see in smsts.log

"Failed to run the action: Tattoo. Error 424"

Also I see errors in the ZTIGather log, so may be that is the step it fail at first. "Gather"

"Unable to obtain OS details since WMI is unavailable."
"FAILURE: 8001: GetOSVersion for Gather process"

Any suggestions?

Microsoft Security | Intune | Configuration Manager | Deployment
Microsoft Security | Intune | Configuration Manager | Other
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  1. Bonus12 1,126 Reputation points
    2022-02-16T21:05:23.563+00:00

    I have a reboot step so I don't think this is the problem.

    Any idea what these two errors means in the ZTI Gather?

    "Unable to obtain OS details since WMI is unavailable."
    "FAILURE: 8001: GetOSVersion for Gather process"


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