Really strange printer behavior

Alex Warren 161 Reputation points

Hi all,

I’m having the strangest error I have ever seen when it comes to deploying printers via GPO. We are currently deploying printers via GPO so that they all point to our print server, but after the latest updates, it looks like most of the machines have one of two problems:

1) In our new image (Win10 21h1) The printer won’t download and install drivers for normal users. I tried to enable point and print to bypass the issue as recommended by several websites, but it only caused more problems. The end result was to manually install the drivers afterwards, but sometimes printers/plotters don’t install anyways. These are multi-user machines, so just “adding it” won’t solve the problem. (I tried even though I knew it wouldn’t work)

I also looked at deploying the printers via preferences, but I don’t see a way to deploy via the print server, only direct connections which won’t work because I have access control settings in place. Event logs aren’t showing much and I’m not sure where to look for a solution next.

2) So, the computers that have an older image (1909) that was installing the printers pre-server updates have this weird thing where they show 10 of the same printer, but only 5 of the 12 printers and none of them print. Reimaging solves this problem, but I’m trying to see if there is another issue I should be looking at.


Clearly the problem child here is the print server, but from what I have read, it has a lot to do with the print nightmare updates. Any ideas on how to fix this?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
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  1. Limitless Technology 38,451 Reputation points

    Hello @Alex Warren

    This is due to recent updates to protect from the PrintNightmare exploit.
    Only users with Admin rights would be able to see the printer because the would have access to the drivers. One workaround is to install manually the printer drivers locally, and this will allow any users on the computer to map the device. Otherwise Microsoft released an article regarding the printer and printer driver management post patching:

    Hope this helps with your query,

    --If the reply is helpful, please Upvote and Accept as answer--

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