Problem with storage limit (cannot delete and cannot save)

Question

Hello

when I try to delete some documents to free-up space the following error occurs:

that mean is "This site has exceeded its maximum file storage limit. To free up space, delete files you don't need and empty the recycle bin."

However, I already deleted everything in the recycle bin.

How can I delete any documents and save new documents.

I don't have license to reach 'Sharepoint admin center' so I can't check to my storage limit and make more storage space.

Please let me know how can delete some documents to recycle bin in this situation.

Answer 1

@Elsa Park ,

Try to force delete the file using pnp powershell in your onedrive site:

#Parameter  
$SiteURL = "https://tenant-my.sharepoint.com/personal/julie_tenant_onmicrosoft_com"  
$UserName="******@tenant.onmicrosoft.com"  
$Password= "xxxxxx"  
  
$SecurePassword = ConvertTo-SecureString -String $Password -AsPlainText -Force  
$Cred = New-Object -TypeName System.Management.Automation.PSCredential -argumentlist $UserName, $SecurePassword  
  
#Connect to PnP Online  
Connect-PnPOnline -Url $SiteURL -Credentials $Cred  
Remove-PnPFile -ServerRelativeUrl  /personal/julie_tenant_onmicrosoft_com/Documents/beauty1.jpg -Force  

If the issue still exists, we suggest you contact your SharePoint administrator to manage the storage.

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