@ahmed alnaqbi
It seems that there are no updates for several days. May I know the status of the case?
Please follow this link to patch the Microsoft office 2016 Pro Plus to up to date if you haven't resolved this issue right now. Don't forget to share the solution if the issue has been resolved. It will be helpful for others who have the same issue in the future. Any updates will be appreciated.
Thanks for your time.
Regards,
Rita
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