Unable to login in to Kiosk account

Chandru Vijayan 1 Reputation point
2022-02-17T14:47:45.403+00:00

I have enabled kiosk mode on a windows 10 device. I'm able to login only the first time and when I try to login again I'm not able to login and is logged out immediately. This happens only in multi app kiosk mode.

Any help or suggestions would be greatly appreciated!

Thanks.

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,872 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,940 questions
{count} votes

3 answers

Sort by: Most helpful
  1. Lu Dai-MSFT 28,386 Reputation points
    2022-02-18T02:17:21.88+00:00

    @Chandru Vijayan Thanks for posting in our Q&A.

    Did you deploy multi app kiosk mode via intune? If yes, please refer to the following article. This issue may occurs when the user is targeted by conditional access policies that require user interaction.
    https://learn.microsoft.com/en-us/troubleshoot/mem/intune/users-cannot-logon-windows-multi-app-kiosk

    Hope it will help.


    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


  2. PHẠM TUẤN KIỆT 1 Reputation point
    2022-02-18T02:44:10.657+00:00

    Wishing you success! Instructions for using Kiosk Mode
    Step 1:

    • You press the Windows + I key combination to open the Windows Settings interface . Then access the Account section and select the Family & other users section .
    • Look at the Set up a kiosk section and then click on Assigned access .
    • Click Assigned Access
    • Or users can click the Kiosk keyword in the search bar and then click Set up a kiosk (assigned access) for quick access.
    • Search mode
      Step 2:
    • In the new interface, click the Get started button to use this mode.
    • Click Started
      Step 3:
    • Display the Create an account interface, enter a name in the Add a name bar to use Kiosk Mode and click Next.
    • Enter mode name
      Step 4:
    • Display the Choose a kiosk app interface to select Microsoft applications for mode setting, such as Microsoft Edge browser.
    • This mode will only support UWP applications. Click the Next button below to continue.
    • Select application
      Step 5:
    • It will then display 2 options including:
    • As a digital sign or interactive display: Full screen display mode, less options for Kiosk mode.
    • As a public browser: Microsoft Edge interface display mode complete with tab manipulation.
    • This optional part will depend on the application that the user chooses to set on the mode.
    • Select usage mode
    • Next, enter the homepage URL to access, the time to restart the browser after a period of time if there is no user.
    • Finally click Next to complete the Kiosk mode setup on Windows 10.
    • Website setup
      Step 6:
    • To edit the established Kiosk mode, users will access the Assigned access section again as the steps above. Then click Change kiosk app to change the application used.
    • Change apps
    • Below it is also possible to change the page URL as well as the application restart time. Click Save to save the new settings.
    • Change settings
      Step 7:
    • To remove Kiosk Mode, click on the created account name and then click the Remove kiosk button to remove Kiosk Mode on the computer.
    • Remove Kiosk Mode
    • Kiosk Mode on Windows 10 will set up access only to a specific application or website, installed by yourself for others to use. They cannot access other than the content that we have selected. Depending on the device, as well as the selected application, the Kiosk Mode settings will be different.
    0 comments No comments

  3. Victor Solis 1 Reputation point
    2023-03-02T00:43:29.3866667+00:00

    I am getting the same results when I logon w/the kiosk user. However, the kiosk user is a local user on the computer. If I create a local user, I am able to logon to the computer.

    Why does this only happen w/the kiosk user?

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.