Sharepoint 2019 onpremise admin center "Sorry, this site hasn't been shared with you"

Question

Sharepoint 2019 onpremise admin center "Sorry, this site hasn't been shared with you"

Karol 6

Hello,

I have a problem to access some configutatuion sites in SP2019 admin center. I have a farm administrator permissions but in some sites like "View all sites collections", "Change site collection administrator" I have error "Sorry, this site hasn't been shared with you". In other admin center configuratuion sites i do don't have access problem.

Someone had the same problem?

Flou37 1 Reputation point

2022-07-25T10:27:18.523+00:00

Hello all,

I have exactly the same issue in Sharepoint 2019. The issue occur when UserAccountDirectoryPath is set on spsite.

If i leave the parameter empty, central admin is working great (but i cannot do that on this sharepoint) and when I set it, I have the issue "sorry , this site hasn't been shared with you" and have this error in event viewer "An exception occurred in AD claim provider when calling SPClaimProvider.FillResolveClaim(): Thread was being aborted.."

I have this error for a long time, and if someone could help me to resolve this, I would be glad.

If someone have an idea on what causing this, please help us !!

Thanks
Karol 6 Reputation points

2022-10-11T13:12:27.26+00:00

Its empty in my central admin site - problem occurs :(
SinPeow 86 Reputation points

2023-10-27T03:31:54.7033333+00:00

If i leave the parameter empty, central admin is working great (but i cannot do that on this sharepoint) . may i know what is the reason cannot do that ?

6 answers

Your answer

Flou37 1 Reputation point

2022-07-25T10:27:18.523+00:00

Hello all,

I have exactly the same issue in Sharepoint 2019. The issue occur when UserAccountDirectoryPath is set on spsite.

If i leave the parameter empty, central admin is working great (but i cannot do that on this sharepoint) and when I set it, I have the issue "sorry , this site hasn't been shared with you" and have this error in event viewer "An exception occurred in AD claim provider when calling SPClaimProvider.FillResolveClaim(): Thread was being aborted.."

I have this error for a long time, and if someone could help me to resolve this, I would be glad.

If someone have an idea on what causing this, please help us !!

Thanks
Karol 6 Reputation points

2022-10-11T13:12:27.26+00:00

Its empty in my central admin site - problem occurs :(
SinPeow 86 Reputation points

2023-10-27T03:31:54.7033333+00:00

If i leave the parameter empty, central admin is working great (but i cannot do that on this sharepoint) . may i know what is the reason cannot do that ?

Answer 1

Elisa Gutiérrez Calderón 6

Hi All,

I recently had this problem and after several hours checking configuration parameters and perms I resolved it changing the default browser used by my windows server. In default apps section (https://support.microsoft.com/en-us/windows/change-your-default-browser-in-windows-020c58c6-7d77-797a-b74e-8f07946c5db6) just changed edge with IE. After that, I was able to navigate through admin sections in central administration fine (remember start central admin as Administrator).

Hope it helps.

Karol 6 Reputation points

2022-11-23T11:29:59.437+00:00

I have only IE browser and its set as defaults on this serwer. On the second farm serwer i have chrome but workig the same.
Elisa Gutiérrez Calderón 6 Reputation points

2022-11-23T12:11:46.487+00:00

Oops... I'm sorry to hear it, did you open central admin using "Run as Administrator" option (on right button click menu)?
Karol 6 Reputation points

2022-11-23T12:13:26.317+00:00

Yes i run as admin
MICHELL 5 Reputation points

2023-03-06T15:09:55.7733333+00:00

Thats incredible!!! it solved my problem, last week i changed my default browser but i couldnt imagine that it will broke CA. I changed again to IE and it works!! Thank you so much!!!
Elisa Gutiérrez Calderón 6 Reputation points

2023-03-06T16:19:44.3+00:00

Hope it can help anyone else ;)

Answer 2

Sreeju Nair 12,666

You need to troubleshoot this as there may be some settings got messed up. Some troubleshooting steps below.

Try running products configuration wizard
From Central Administration website, go to manage services on server and stop and start SharePoint foundation web application
Make sure you are using claims based authentication
Clear the distributed cache and reset IIS
As per the article, https://learn.microsoft.com/en-gb/SharePoint/administration/configure-object-cache-user-accounts?redirectedfrom=MSDN make sure the reader account and super user accounts are domain accounts
Also check whether your farm administrator account is in the local server administrator group.

Please try these and see whether it solved the problem.

Karol 6 Reputation points

2022-02-18T09:00:10.17+00:00
I will check rest your sugestiom and come back.

At now:

Problem existing a long time. I'm installing a few Sharepoint CU and run Product configuration wizard (no errors) but problem still exist

In central asministration authentication is "Windows"

4. My account is in local administrator group on Sharepoint server. Other user whose also a farm administrator also has the same errors.
Karol 6 Reputation points

2022-02-22T13:12:55.937+00:00

"2." Restarted all servers

"4." Cache cleared- problem still exist

"5." Problem occurs on Central asministration and i cant do this on this webapp

When i see "Sorry, this site hasn't been shared with you" in event viewer generateing event 8307

I attach full settings for central asministration webapp. BTW sharepoint was migrated from 2010 to 2019 a few years ago.
176891-admin-settings.txt

Answer 3

JoyZ 18,111

@Karol ,

As a supplement, make sure to run edge or the Central Admin start menu shortcut 'As Administrator' with elevated rights.

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Karol 6 Reputation points

2022-02-18T08:36:22.8+00:00

I run as administrator and error stilo occurs.
JoyZ 18,111 Reputation points

2022-02-21T09:06:10.14+00:00

@Karol ,

Do you configure the super user and super reader account for each web application?

https://learn.microsoft.com/en-gb/SharePoint/administration/configure-object-cache-user-accounts?redirectedfrom=MSDN#configure-object-cache-user-accounts-by-using-central-administration-and-windows-powershell

Note:The Portal Super User and Portal Super Reader accounts must be separate accounts, and they must not be accounts that will ever be used to log in to the site.

If the issue still exists after the configuration, please check the ULS log for further troubleshooting.
Karol 6 Reputation points

2022-02-22T13:05:19.34+00:00

Problem occurs on Central asministration and i cant do this on this webapp

For other webapps its configured.

JoyZ 18,111

@Karol ,

Can you add the user accounts to the web application by using Microsoft PowerShell?

$wa = Get-SPWebApplication -Identity "<WebApplication>"  
$wa.Properties["portalsuperuseraccount"] = "<SuperUser>"  
$wa.Properties["portalsuperreaderaccount"] = "<SuperReader>"  
$wa.Update()

Answer 4

Would this have something to do with classic vs. claims authentication? I noticed you had migrated sites from 2010 to 2019. You may want to check the authentication.

Also, is publishing activated, and do you have the Super Reader account set up? May want to read this article, https://learn.microsoft.com/en-us/sharepoint/administration/configure-object-cache-user-accounts. Scroll about halfway down and notice item #2 where what it says about the "Access Denied" error.

Hope this helps

Answer 5

Zeeshan Nasir Bajwa 656 Student Ambassador

Please check your admin account is a member of the farm administrator group or not.
If not, please add it to the farm administrator group.
more details refer to this article:
https://learn.microsoft.com/en-us/sharepoint/administration/admin-center-permissions

Karol 6 Reputation points

2022-11-23T11:28:39.957+00:00

My account is a member of Farm Administrators and Local Group Administrator.
Zeeshan Nasir Bajwa 656 Reputation points Student Ambassador

2022-11-23T11:31:41.593+00:00

In SP2019, some admin center configuration sites need to be enabled in the admin center settings page first.
Go to your SP2019 admin center -> Admin centers -> SharePoint

Then you can access the configuration site.

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Sharepoint 2019 onpremise admin center "Sorry, this site hasn't been shared with you"

6 answers

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