Microsoft Edge Performance connected to VPN

Question

Browser performance affecting different end points on the same Network.

Example two machines connected to the same home network. Both devices using a VPN connection to our office.

Machine 1
Open cnn.com
Takes 1.5 mins to complete

Machine 2
Open cnn.com
6 Sec to complete.

Both machines are at the same OS Level, Same patch Level, Same browser level.

The problem is intermittent. But when it does occur it happens for a couple of hours affecting the productivity of the end user.

We have seen similar situations in Chrome as well. But it does not appear to happen as often.

We do notice High CPU and memory usage from Teams in these time frames but this is not consistent either.

Has anyone else encountered this problem. Seemed to happen after going to Windows 10 21h2 but we have some machines not reporting any issues.

Thanks

Answer 1

Hello @Scott Eger

First of all I would recommend a holistic approach on Machine 1, resetting the connections and flush DNS:
Type netsh winsock reset and press Enter.
Type netsh int ip reset and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type ipconfig /flushdns and press Enter.
Then connect to VPN and Type ipconfig /registerdns and press Enter.

On the other hand you should contact the VPN or Networking team of your company to see if they have any more information.

Also you can check what policies are applying to both computers and users, since could be some GPO that could enforce some restriction or cause bottleneck. You can achieve this by running GPRESULT /H OUTPUT.HTML ,where output.html will contain all the policies applied to this computer and user.

Hope this helps with your query,

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