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MS Teams for Linux Ubuntu 20.04 Flatpak/snap/deb file cannot detect mics/speaker/camera
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 9%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
dtantono
6
Reputation points
Hi
I tried MS teams for flatpak/deb/ snap file for Ubuntu 20.04 cannot detect mic/speaker/camera. But, I compare it with zoom/skype the audio output/input looks okay. Is it a bug?
Microsoft 365 and Office | Skype for Business | Linux
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT 58,646 Reputation points Moderator2022-02-21T02:48:55.137+00:00 Hi @dtantono
Do you have the same problem in Teams web client?
If there is no issue in Teams web client, you could try to clear Teams for Linux client cache file to see if it can be fixed by following these commands:
rm -r ~/.config/Microsoft/Microsoft\Teams
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dtantono 6 Reputation points
2022-02-21T03:02:36.867+00:00 I tried to delete /home/user/.config/Microsoft/Microsoft Teams/ and restarted Teams (deb file) the problem still existed and also I switched with Teams on Edge browser and The mic/camera/speaker is okay. So, the teams app is the one who have a problem. What do you think?
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JimmyYang-MSFT 58,646 Reputation points Moderator
2022-02-25T10:46:37.99+00:00 Maybe you could try to uninstall Teams client and install it manually by running the following command:
curl https://packages.microsoft.com/keys/microsoft.asc | sudo apt-key add -
sudo sh -c 'echo "deb [arch=amd64] https://packages.microsoft.com/repos/ms-teams stable main" > /etc/apt/sources.list.d/teams.list'
sudo apt update
sudo apt install teams -
dtantono 6 Reputation points
2022-02-25T11:41:57.34+00:00 alas, it does not work. Thanks
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JimmyYang-MSFT 58,646 Reputation points Moderator
2022-03-03T09:22:48.083+00:00 Hi @dtantono
What is your version in your Teams client?
Since this issue is related to Teams backend server, we recommend you open a ticket with Microsoft to get remote help from engineer.
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dtantono 6 Reputation points
2022-03-03T10:10:27.377+00:00 it is Microsoft Teams Version 1.4.00.26453 (64-bit).. What do you think?
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