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Blocked a subscription for creating a technical support request?

maloryamor 1 Reputation point
2022-02-20T10:35:59.78+00:00

Good afternoon to all

An unpleasant situation occurred today, at 12 o'clock in Moscow, I decided to upgrade my subscription to paid consumption from the trial version

I tried to renew my subscription, I was given the error you do not have the right to update, I thought there was some error in the system, I tried again, an error, I am creating an appeal to the shadow support, they answer me that we could not check your account, your account will remain closed

I was bothered by the closed offer, how? After 10 minutes, a message arrives, your azure subscription is disabled, I didn't understand anything, I can't update, I created an appeal where I was gently sent, and the subscription was blocked in addition.

How can this issue be resolved? By calling Microsoft itself? Or where? I don't know anymore.

After all the answers, I ask a second question, and it answers me as if a bot, not a person, the answer was the same, we could not verify your account, that is, I corresponded with a bot, not with a person, how can this be?

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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