Help with microsoft pro and missing info

Aimee Polese 1 Reputation point

I just purchased pro and I recueved no key and it says it is an unauthorized version yet I have the apps on my computer it also showed a device that was not mine. I also received no email receipt it only shows up in my account when I click on it it takes me to a dead page

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Joy Qiao 4,766 Reputation points Microsoft Employee


    I want to confirm that you bought a Windows 10 Professional product key for your device, right?

    If you bought a product key, but not got any email or anything which will show the key code for you, please contact with product key seller.

    We could open the link below and chat with sales support on the right corner.