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Help with microsoft pro and missing info

Aimee Polese 1 Reputation point
2020-08-23T18:38:00.793+00:00

I just purchased pro and I recueved no key and it says it is an unauthorized version yet I have the apps on my computer it also showed a device that was not mine. I also received no email receipt it only shows up in my account when I click on it it takes me to a dead page

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Joy Qiao 5,812 Reputation points Moderator
    2020-08-24T04:43:52.863+00:00

    Hi,

    I want to confirm that you bought a Windows 10 Professional product key for your device, right?

    If you bought a product key, but not got any email or anything which will show the key code for you, please contact with product key seller.

    We could open the link below and chat with sales support on the right corner.

    https://www.buymicrosoftwindows.com/?gclid=Cj0KCQjwp4j6BRCRARIsAGq4yMEWXe-JlV5UhSSEUwUYr4B3bsohNMKhoq1hsjGrkal9vcveJfABew8aAvg9EALw_wcB

    19744-capture.png

    Bests,

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