Sync issues between Outlook contact and iphone

Question

Hello,

I am trying to sync my outlook contact on my Mac to my contact in Mac & contact in iPhone.

Apple was not able to help me but ask to get Outlook help support.

Any ideas?

Answer 1

Hi @Isabelle Lemieux ,

Welcome to our forum!

I am trying to sync my outlook contact on my Mac to my contact in Mac & contact in iPhone.

In order to verify, what type of account are you using?

As far as I know, you cannot sync your contacts and calendar if you set up your account using IMAP or POP. Contacts can be synced if you set up your account through Exchange.

According to my test on Exchange account, it works well, here are the steps for your reference:

• Sync Outlook contact to iphone contact
  2. Go to Settings > Scroll down and tap Accounts & Passwords.
  3. Tap Add Account > Choose Outlook.com (Exchange) > Sign in.
  4. Click Accept to allow iPhone permission to access your Outlook data.
  5. Turn on Contacts sync > Tap Save to confirm
  
• Sync Outlook contact to MAC contact
  2. Go into system Preferences,
  3. Select Internet Accounts and Add your account
  4. Select what you want to sync in the right hand side.
  

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Answer 2

I have a windows desktop and Mac laptop as well as iPhone. all devices are using office365 and all are signed and have contacts selected. My iPhone synchronises contacts perfectly with my desktop, but not with my Mac laptop. can you help?