Notifications on Teams Tab not working

Question

Notifications on Teams Tab not working

David Cabielles Hernández 21

Hi,

I'm developing a Teams App based on a Tab (no team, no bot, just a Tab).
I'm trying to send notifications to the app but I get the following error:
"message": "The app installation id, 'XXX', provided in the topic is not a valid app installation id.",

The access token is working fine, but I can't find any info about this error. I added the permissions as are specified here: https://learn.microsoft.com/en-us/graph/api/userteamwork-sendactivitynotification?view=graph-rest-1.0&tabs=http

My request is this: https://graph.microsoft.com/v1.0/users/MYUSERID/teamwork/sendActivityNotification

And my request body is the following:

{  
    "topic": {  
        "source": "entityUrl",  
        "value":  
        "https://graph.microsoft.com/v1.0/users/MYUSERID/teamwork/installedApps/XXX"  
    },  
    "activityType": "messages",  
    "previewText": {  
        "content": "New Task Created"  
    },  
    "templateParameters": [  
        {  
        "name": "taskId",  
        "value": "Task 12322"  
        }  
    ]  
}

My ID for the app is the id showed on azure, but I can't do nothing with this error.

Thank you in advance!

JimmyYang-MSFT 58,781 Reputation points Moderator

2022-02-22T08:54:55.513+00:00

Hi @David Cabielles Hernández

Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is related to Teams development, which is not in our support scope. So I will also add teams-app-dev tag to your thread. Thanks for your understanding and patience!
Nivedipa-MSFT 4,246 Reputation points Microsoft External Staff Moderator

2022-02-22T11:37:06.17+00:00

@David Cabielles Hernández - We are investigating your query. We will get back to you once we have any update.
David Cabielles Hernández 21 Reputation points

2022-02-22T17:04:04.237+00:00

Sorry, it was my fault. I was using as app id the one taht appears on Azure.

For people that have the same trouble, you have to recover the INSTALLATION ID of the app; you can recover it on the next endpoint:
https://graph.microsoft.com/v1.0/users/{USERID}/teamwork/installedApps?$expand=teamsApp,teamsAppDefinition&$filter=teamsApp/externalId eq '{APP ID OF THE MANIFEST}'

Thank you!
Tristan Smith 0 Reputation points

2023-02-01T17:34:21.6866667+00:00

I am having the same issue, but I am using the proper app installation id via the api. I can even query the installation by id, but when trying to send an activity i get the "The app installation id, 'xxxx', provided in the topic is not a valid app installation id.
Ashish Ojha 0 Reputation points

2023-07-10T07:19:54.8566667+00:00

Hi @David Cabielles Hernández ,
I am trying to implement the same functionality but getting the issue , could you please help me with this , as you have already implemented this you can guide me.

Thanks in Advance.
RAHUL DEY 0 Reputation points

2025-01-28T10:01:36.24+00:00
Hello, I am getting similar errors. When I try to send notification from my account I see this error
"""
Error: User Id 'b14c9c13-xxx-xxxx-95a8-d6fa216639e1' not found.
"""

When I try this with another account (different employee same org, this employee also has teams admin access, i think) I get this error
"""
Error: The app installation id, 'MGYwYzdmZmUtZjlmOC00ODAxLThlYI3NTc5NzZjIyNjMDRhODNmMS04OTM1LTQ0MjgtOGYyZi1kNzQ0YjJjxxxxxxx=', provided in the topic is not a valid app installation id.
"""
I am getting the installation id using this :

const installedApp = await client .api(`/users/${userId}/teamwork/installedApps?$expand=teamsApp`) .get(); const expectedAppId = "98367f3f-xxx-xxx-xxx-766200531c6c"; const installation = installRes.value.find( app => app.teamsApp?.externalId === expectedAppId ); if (!installation) { throw new Error("Your Teams app is not installed for this user"); } const installationId = installation.id;

The allowed permissions in my app registration

Why am I getting the above 2 errors and how can I solve them?

Edit:
I was able to send notification from the second id(with admin access) but cant send notification with normal accounts.
After removing the tab application from teams and then reuploading the zip file with manifest in it.

Answer accepted by question author

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Your answer

JimmyYang-MSFT 58,781 Reputation points Moderator

2022-02-22T08:54:55.513+00:00

Hi @David Cabielles Hernández

Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is related to Teams development, which is not in our support scope. So I will also add teams-app-dev tag to your thread. Thanks for your understanding and patience!
Nivedipa-MSFT 4,246 Reputation points Microsoft External Staff Moderator

2022-02-22T11:37:06.17+00:00

@David Cabielles Hernández - We are investigating your query. We will get back to you once we have any update.
David Cabielles Hernández 21 Reputation points

2022-02-22T17:04:04.237+00:00

Sorry, it was my fault. I was using as app id the one taht appears on Azure.

For people that have the same trouble, you have to recover the INSTALLATION ID of the app; you can recover it on the next endpoint:
https://graph.microsoft.com/v1.0/users/{USERID}/teamwork/installedApps?$expand=teamsApp,teamsAppDefinition&$filter=teamsApp/externalId eq '{APP ID OF THE MANIFEST}'

Thank you!
Tristan Smith 0 Reputation points

2023-02-01T17:34:21.6866667+00:00

I am having the same issue, but I am using the proper app installation id via the api. I can even query the installation by id, but when trying to send an activity i get the "The app installation id, 'xxxx', provided in the topic is not a valid app installation id.
Ashish Ojha 0 Reputation points

2023-07-10T07:19:54.8566667+00:00

Hi @David Cabielles Hernández ,
I am trying to implement the same functionality but getting the issue , could you please help me with this , as you have already implemented this you can guide me.

Thanks in Advance.
RAHUL DEY 0 Reputation points

2025-01-28T10:01:36.24+00:00

Hello, I am getting similar errors. When I try to send notification from my account I see this error
"""
Error: User Id 'b14c9c13-xxx-xxxx-95a8-d6fa216639e1' not found.
"""

When I try this with another account (different employee same org, this employee also has teams admin access, i think) I get this error
"""
Error: The app installation id, 'MGYwYzdmZmUtZjlmOC00ODAxLThlYI3NTc5NzZjIyNjMDRhODNmMS04OTM1LTQ0MjgtOGYyZi1kNzQ0YjJjxxxxxxx=', provided in the topic is not a valid app installation id.
"""
I am getting the installation id using this :

const installedApp = await client .api(`/users/${userId}/teamwork/installedApps?$expand=teamsApp`) .get(); const expectedAppId = "98367f3f-xxx-xxx-xxx-766200531c6c"; const installation = installRes.value.find( app => app.teamsApp?.externalId === expectedAppId ); if (!installation) { throw new Error("Your Teams app is not installed for this user"); } const installationId = installation.id;

The allowed permissions in my app registration

Why am I getting the above 2 errors and how can I solve them?

Edit:
I was able to send notification from the second id(with admin access) but cant send notification with normal accounts.
After removing the tab application from teams and then reuploading the zip file with manifest in it.

Answer 1

Adding answer from comment section for more visibility.

You have to use the INSTALLATION ID of the app instead of APP ID

You have to recover the INSTALLATION ID of the app.

You can recover it on the next endpoint:
https://graph.microsoft.com/v1.0/users/{USERID}/teamwork/installedApps?$expand=teamsApp,teamsAppDefinition&$filter=teamsApp/externalId eq '{APP ID OF THE MANIFEST}'

Ref Doc: https://learn.microsoft.com/en-us/graph/api/userteamwork-list-installedapps?view=graph-rest-1.0&tabs=http#example-3-get-the-app-installation-resource-based-on-the-manifest-id-of-the-associated-app

Thanks,
Nivedipa

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Notifications on Teams Tab not working

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