App Service deploy timeout

Question

App Service deploy timeout

Satish A 6

Hi, I am running the following command to deploy app service

I am using following az cli version
azure-cli 2.26.1 *

az webapp deploy --timeout 900000 --clean true $(deploy_trace_level) \ --resource-group $(azureResourceGroup) \ --name $(azureAppName) $(slot) \ --type zip --src-path \ $(System.DefaultWorkingDirectory)/$(app_archive) 2> /dev/null
I did add WEBSITE_ENABLE_SYNC_UPDATE_SITE = false

but after 4min51 seconds my command times out.

attaching the debug log

DEBUG: cli.azure.cli.core.util: Traceback (most recent call last): File "/opt/az/lib/python3.6/site-packages/knack/cli.py", line 231, in invoke cmd_result = self.invocation.execute(args) File "/opt/az/lib/python3.6/site-packages/azure/cli/core/commands/__init__.py", line 657, in execute raise ex File "/opt/az/lib/python3.6/site-packages/azure/cli/core/commands/__init__.py", line 720, in _run_jobs_serially results.append(self._run_job(expanded_arg, cmd_copy)) File "/opt/az/lib/python3.6/site-packages/azure/cli/core/commands/__init__.py", line 691, in _run_job result = cmd_copy(params) File "/opt/az/lib/python3.6/site-packages/azure/cli/core/commands/__init__.py", line 328, in __call__ return self.handler(*args, **kwargs) File "/opt/az/lib/python3.6/site-packages/azure/cli/core/commands/command_operation.py", line 121, in handler return op(**command_args) File "/opt/az/lib/python3.6/site-packages/azure/cli/command_modules/appservice/custom.py", line 4037, in perform_onedeploy return _perform_onedeploy_internal(params) File "/opt/az/lib/python3.6/site-packages/azure/cli/command_modules/appservice/custom.py", line 4202, in _perform_onedeploy_internal response = _make_onedeploy_request(params) File "/opt/az/lib/python3.6/site-packages/azure/cli/command_modules/appservice/custom.py", line 4191, in _make_onedeploy_request .format(response.status_code, response.text)) knack.util.CLIError: An error occured during deployment. Status Code: 500, Details: <html><head><title>500 - The request timed out.</title></head><body> <font color ="#aa0000"> <h2>500 - The request timed out.</h2></font> The web server failed to respond within the specified time.</body></html>' am I missing anything else?

1 answer

Your answer

Answer 1

Ryan Hill 30,326 Microsoft Employee Moderator

I for one, haven't had az webapp deploy command that elaborate; I've basically used the examples listed on https://learn.microsoft.com/en-us/azure/app-service/deploy-zip?tabs=cli#deploy-a-zip-package without issue.

Nonetheless, to troubleshoot your command though, I suggest the following:

First make sure you can access https://{azureAppName}.scm.azurewebsites.net/.
Secondly, your $(slot) missing the --slot switch.
Add the --debug switch to see what endpoint the command is actually hitting.

It looks like you're running this CLI command from CI/CD pipeline, which is completely fine but it would be far easier to use GitHub actions the Web App Task if you're using Azure DevOps or

Satish A 6 Reputation points

2022-02-23T21:30:02.707+00:00

hi @Ryan Hill

I am using this command az webapp deploy --resource-group <group-name> --name <app-name> --src-path <zip-package-path>

yes I do have access to https://{azureAppName}.scm.azurewebsites.net/

my $(slot) has arguments like --slot <slotname>

i have --debug enabled and I see following log INFO: cli.azure.cli.command_modules.appservice.custom: Deployment API: https://<appname>.footlocker.net/api/publish?type=zip&clean=true
Ryan Hill 30,326 Reputation points Microsoft Employee Moderator

2022-02-24T14:25:14.53+00:00

If that's the log statement you're seeing; I'm assuming from your CI/CD pipeline, the timeout is likely occurring from the URL. I'm not sure what footlocker.net is but the deployment endpoint should be https://<app-name>.scm.azurewebsites.net/api/publish?type=zip&clean=true.

Have you tried running your CLI command locally?
Satish A 6 Reputation points

2022-02-24T14:59:19.617+00:00

this is not a public-facing website and its internal website. I tried locally and it's timing out. wonder why --timeout option is not working
error:

File "D:\a\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 691, in _run_job
File "D:\a\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 328, in call
File "D:\a\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/command_operation.py", line 121, in handler
File "D:\a\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/command_modules/appservice/custom.py", line 4037, in perform_onedeploy
File "D:\a\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/command_modules/appservice/custom.py", line 4202, in _perform_onedeploy_internal
File "D:\a\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/command_modules/appservice/custom.py", line 4190, in _make_onedeploy_request
knack.util.CLIError: An error occured during deployment. Status Code: 500, Details: <html><head><title>500 - The request timed out.</title></head><body> <font color ="#aa0000"> <h2>500 - The request timed out.</h2></font> The web server failed to respond within the specified time.</body></html>`
Ryan Hill 30,326 Reputation points Microsoft Employee Moderator

2022-02-24T20:00:38.54+00:00

I didn't know you were deploying to an on-prem site. Azure CLI isn't meant for on-prem deployments. However, in looking at _make_onedeploy_request function, as long as deploy_url is accessible then it should be fine.

However, I did not see where params.timeout was applied to the POST. This could be what you're seeing and that --timeout is applied in a different workflow.
Satish A 6 Reputation points

2022-02-24T20:04:02.837+00:00

I am not deploying to on-prem site. this is hosted on azure.

My command looks like this

az webapp deploy --timeout 900000 --clean true --resource-group resource-group --name app --slot slot --type zip --src-path path\app.zip --debug
Ryan Hill 30,326 Reputation points Microsoft Employee Moderator

2022-02-25T13:32:10.083+00:00

You said this is not a public-facing website and its internal website which led me to believe you're deploying to an internal web app. If you are indeed deploying to an Azure hosted website, the deploy URL still doesn't seem correct to me. It should be https://<app-name>.scm.azurewebsites.net/api/publish?type=zip&clean=true. The log you attached prior INFO: cli.azure.cli.command_modules.appservice.custom: Deployment API: https://<app-name>.footlocker.net/api/publish?type=zip&clean=true. However, have you tried using the Kudu UI? Do you get the same 500 error? How big is your zip file?

Share via

App Service deploy timeout

1 answer

Your answer