Can't install SQL SERVER 2019 due to error code -2068054016 a previous installation required a reboot of a machine

Question

I keep getting messages while I am trying to download the SQL Server 2019. I turned off my laptop and tried again a few times, but it still did not work. How can I resolve this problem?

Answer 1

Hi @Rachel Cha ,

If restarting your server could not resolve this issue. Please check the SQL server setup log (both summary and detail log) that mentioned in your screenshot. And share us the SQL setup log for analysis. The log is located at C:\Program Files\Microsoft SQL Server\150\Setup Bootstrap\Log\20220223_011057.

In addition, did you have a failure previous installation? If so, please uninstall the previous SQL Server completely. Maybe there have some components have been left.

Please follow below steps to delete the left components:

1. Uninstall the existing SQL Server and all the components from the add remove program.
2. Backup the registry.
3. Delete the following keys using regedit:
   --HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server
   --HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer
4. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall and delete all the sub-keys referencing SQL Server.
5. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services and delete all the keys referencing SQL Server.
6. Rename all the SQL Server folders in the computer.
7. Reboot the machine.

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Answer 2

First, I recommend that you download the ISO and install from that file. At least diagnostics are a little bit easier.

For this problem, check HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations in the registry,