Azure DNS records not working after domain transfer from Godaddy

David Madaras 1 Reputation point
2022-02-24T14:01:42.057+00:00

I am trying to transfer domain from GoDaddy to Azure.
I did it exactly how it is described here:
https://jrudlin.github.io/2018/10/27/domain-name-registration-transfer-to-azure-app-service-domains/

I can see this domain in Azure portal with status Active(it was pending for almost 20 hours) and from GoDaddy support I received information that from they side transfer is finished
and now turn is on Microsoft Azure.
The problem is that Azure doesn't seem to be waiting for it. I can create DNS zone on this domain, add DNS records, but nothing really changes -
there are still old DNS records from GoDaddy (when I check real DNS records https://www.whatsmydns.net/).
During domain transfer MX records were deleted (I have no idea why, because some of records stays) and now I am almost 8 hours without email service and I
have no clue what to do.

Azure DNS
Azure DNS
An Azure service that enables hosting Domain Name System (DNS) domains in Azure.
775 questions
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
8,935 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Cristian SPIRIDON 4,486 Reputation points Volunteer Moderator
    2022-02-26T16:14:48.28+00:00

    Hi DavidMadaras-5652,

    Transfering a domain to Azure is not supported.
    Please see below answer that explain in great details your options:

    https://learn.microsoft.com/answers/questions/739545/azure-dns-and-godaddy.html

    Hope it helps!

    0 comments No comments

  2. Alexander Dobres 1 Reputation point
    2022-10-09T22:33:47.607+00:00

    But there's Azure tutorial showing you how to do it:

    https://learn.microsoft.com/en-us/azure/dns/dns-delegate-domain-azure-dns

    I followed the steps but the nslookup command returns the following:

    C:\Users\XXXX>nslookup -type=SOA XXXXX.co.uk
    DNS request timed out.
    timeout was 2 seconds.
    Server: UnKnown
    Address: fe80::ee6c:9aff:fe00:XXXX
    DNS request timed out.
    timeout was 2 seconds.
    Non-authoritative answer:
    XXXX.co.uk
    primary name server = ns1-XXX.azure-dns.com
    responsible mail addr = azuredns-hostmaster.microsoft.com
    serial = 1
    refresh = 3600 (1 hour)
    retry = 300 (5 mins)
    expire = 2419200 (28 days)
    default TTL = 300 (5 mins)

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.