From field in Outlook 2016 & O365

Manuel Schmerber 1 Reputation point
2022-02-24T17:45:51.56+00:00

In outlook when sending an email I only see Bcc under Options->Show Fields, I do not see From. I have another shared account added at the server level that I'd like to send from but even selecting New Email from that Inbox will not let me see the From field to select which mailbox the email is sent from.

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,222 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,145 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Faery Fu-MSFT 18,776 Reputation points Microsoft Vendor
    2022-02-25T08:47:31.943+00:00

    Hi @Manuel Schmerber ,

    Welcome to our fourm and posting your question here!

    According to my search, if you don’t see the From button, the typical cause is that your Outlook profile contains only one email account. To view the From button, you'll need to add another email account.

    Besides, go to registry and locate to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences
    Find this entry and set the value to "ShowFrom"=dword:00000001(If you don't find this entry in your registry, try to create a new Dword)

    Important: Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

    177823-dword.png

    177833-showfrom.png


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.