Program exit code 2147747483

Boopathi S 3,671

Feb 24, 2022, 8:17 PM

Hello,

I am uninstalling the Microsoft OneDrive using SCCM.

If I run the Unintall.cmd in the computer then OneDrive is uninstalled.

But same Uninstall.cmd deployed using SCCM does not uninstall the OneDrive. Refer the below screenshot

Please help why does OneDrive is not getting uninstalled using SCCM program

1 answer

AllenLiu-MSFT 48,356 Reputation points Microsoft External Staff

Feb 25, 2022, 2:27 AM

Hi, @Boopathi S

Thank you for posting in Microsoft Q&A forum.

What's the run mode are you using?
If you are using run with administrative rights, you may try to select the run with user's rights.

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Boopathi S 3,671 Reputation points

Feb 25, 2022, 5:53 AM

Hello @AllenLiu-MSFT
Thanks for the update. Users will not hav administrator access in the computer. Run with user rights will uninstall One drive?
Please let me know

AllenLiu-MSFT 48,356 Reputation points Microsoft External Staff

Feb 25, 2022, 7:17 AM

I may have misunderstood.
Why would you use a batch file Uninstall.cmd for this instead of just putting the proper command-line in the program?
You may try to put the command-line in the program directly to see if it helps.

Boopathi S 3,671 Reputation points

Feb 26, 2022, 5:43 AM

@AllenLiu-MSFT

Thank you for the reply. Used below command line and received the same behaviour using sccm

OneDriveSetup.exe /uninstall

But running the same command in the computer uninstalls OneDriveSetup.

AllenLiu-MSFT 48,356 Reputation points Microsoft External Staff

Feb 28, 2022, 8:12 AM

Hi, @Boopathi S

Please try to use this guidance, it has the uninstall switch, you can import it and deploy it to uninstall onedrive:
https://learn.microsoft.com/en-us/onedrive/deploy-on-windows#use-microsoft-endpoint-configuration-manager-to-deploy-the-onedrive-sync-app

AllenLiu-MSFT 48,356 Reputation points Microsoft External Staff

Mar 4, 2022, 7:25 AM

Have we tried this guidance? Does it help?

Boopathi S 3,671 Reputation points

Mar 4, 2022, 8:49 AM

Run when the user is logged on in the program settings worked. One Drive not installed using Run With Administrator rights

AllenLiu-MSFT 48,356 Reputation points Microsoft External Staff

Mar 7, 2022, 1:37 AM

So my first reply is correct, right?
In my impression, when we use "Run with administrative rights", the program will run in the system contexts, but when we test in the computer, the program run in the user contexts, so my first intuition is suggest you to run with user's rights. But I'm not very sure at first, now it looks like that's right.
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Program exit code 2147747483

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